Best Operations Management Software in Europe - Page 27

Genesys Cloud CX is a versatile, cloud-based solution for contact centers that aims to provide outstanding customer experiences through multiple communication channels. With a focus on scalability and adaptability, it merges voice, chat, email, social media, and messaging into a single, streamlined interface. The platform utilizes sophisticated AI and analytics technologies to offer immediate insights, automate routine processes, and tailor interactions, thereby enhancing customer engagement efficiency. Additionally, its strong workforce management features enable businesses to fine-tune staffing and performance while upholding high service quality. Ideal for organizations of various sizes, Genesys Cloud CX facilitates smooth implementation and flexibility, proving to be an excellent choice for those seeking to improve their customer service capabilities. Furthermore, it ensures that businesses can respond to evolving customer needs and technological advancements seamlessly.

Equip your team with the only learning platform that’s purpose-built for software adoption. Accelerate onboarding, reduce support, deepen engagement, and grow usage. Whether you’re a Solution Provider onboarding new clients, an IT team needing a more scalable way to manage end-user training, or an L&D team focused on onboarding employees to the company tech stack, BrainStorm will make your results better. Activate un-engaged users – BrainStorm is the only learning platform that proactively targets licensed users who haven’t logged in yet. When you convert dark users, your usage impact moves from incremental to exponential. Accelerate adoption – Don’t just teach users how, teach them when and why to use features and applications. BrainStorm is built to automate training that gets people to change the way they work. Course authoring: Upload and assemble your learning assets into BrainStorm Flows™, adaptive workflows that deliver relevant, timely learning to every learner. Role-based learning: Custom-content flows organized by groups ensure the right content is teed up for the right audience. Targeted communications: Attract and activate unengaged learners through timely communications.

Utilize only the necessary identity verification techniques from a selection of ten methods that are reliable for businesses rejecting over 1% of transactions or consuming more than an hour in customer evaluations. With our approach, you can approve a higher number of legitimate customers while simultaneously preventing fraudulent activities and high-risk transactions. Our system automates the identity proofing process and enhances fraud detection solutions by integrating extensive user data. By analyzing this data, businesses can make informed decisions on whether to accept or deny transactions, helping to mitigate chargebacks efficiently. Developing a comprehensive review system or advanced user authentication can be a lengthy process, but with Trust Swiftly, we simplify it by offering various self-verification options for your customers that seamlessly integrate with Sift to create effective workflows. Regardless of whether you're running an eCommerce platform, a mobile application, or a marketplace, our verification solutions are tailored to meet your specific needs. You can also adjust the verification requirements based on Sift scores or your own business guidelines, allowing for smart application of verification requirements to enhance user experience. Thus, you can ensure a balance between security and convenience, fostering customer trust while protecting your business.

Freespace has been at the forefront of workplace design and technology solutions since its establishment in 2015. Distinguished by its innovative approach, Freespace stands out in the market as the sole provider of a fully integrated and end-to-end workplace and sensor technology solution. Freespace tackles common workplace problems like excess real estate, fluctuating capacity, and suboptimal workspace design. It provides insights into workplace data, interactive solutions for hybrid work, and tools for enhanced space efficiency and sustainability. Freespace is known for its expertise in workplace analytics, sensors, employee apps, signage, and space management. Our platform meets all customer needs without relying on outside integrations. With Freespace, organizations can make space for more efficient, productive, and dynamic workplaces.

Pulse Commerce is a cloud-driven platform designed for managing orders and inventory, specifically tailored for mid-market merchants operating across multiple channels. This innovative solution offers exceptional real-time insight and management capabilities for orders, inventory, and customer interactions on a company-wide scale. By utilizing Pulse Commerce, businesses can boost their operational efficiency, streamline order processing, elevate customer satisfaction levels, and effectively manage inventory and fulfillment expenses. Additionally, the platform's robust features empower merchants to adapt quickly to market changes and customer demands.

Procurify is the Intelligent Spend Management company. We’re on a mission to give all organizations unprecedented visibility and control over their business spend. By bringing more spend under management in one procure-to-pay solution, our customers capture unified spend data that can be harnessed to realize millions of dollars in time and cost savings. Procurify is trusted by hundreds of customers worldwide to manage over US$30 billion dollars of organizational spend.

Shipsy is a leader in logistics and transport management software. It helps businesses streamline and automate logistics and transportation operations to ensure timely deliveries, real time tracking, reduced costs, and complete visibility with customers. Shipsy also offers shipment management software to manage freight and import-export, and a 3PL aggregator platform that allows you to manage multiple logistics partners from one place.

RIB BuildSmart, a web-based enterprise management system, is a fully integrated system that provides construction companies with industry-aligned information. It integrates Costing and Project Accounting for real-time analytics and effective project management. RIB BuildSmart is a collection of modules that includes Procurement and Accounting, Payroll Management, Plant, Yard & Store Management Management, Subcontract Management Management, Business Intelligence Management, HR, Time & Attendance, and Business Intelligence.

Avetta links top global organizations with vetted suppliers, contractors, and vendors, specializing in contractor management services. When engaging a contractor, ensuring they possess the necessary qualifications—such as experience, workforce, and certifications—is crucial. With Avetta’s software, you can access all essential information for overseeing your supply chain in a single, adaptable platform, eliminating the need to collect data from various departments. The prequalification of suppliers is a critical initial step in mitigating supply chain risks. However, gathering the appropriate documentation, verifying the information, and overseeing the qualification process for numerous suppliers can be complex and expensive. By partnering with Avetta, you benefit from a dedicated team that takes on the arduous tasks, optimizing your qualification process and ultimately reducing both time and costs. This efficiency allows your organization to focus on core operations while ensuring compliance and safety throughout your supply chain.

IBM Planning Analytics, which utilizes IBM TM1®, offers a cohesive planning solution aimed at enhancing collaboration throughout the organization while adapting to the rapid pace of contemporary business. Its robust calculation engine enables this enterprise performance management tool to surpass the constraints of traditional spreadsheets, streamlining the planning process for quicker and more precise outcomes. By consolidating extensive data into a single repository, users are empowered to create advanced, multidimensional models that yield more trustworthy forecasts. Instead of relying on cumbersome and error-prone planning methods, organizations can adopt a more automated and dependable approach tailored for actual business needs. This platform effectively dismantles silos, integrates data, and harmonizes planning efforts across the organization, providing a comprehensive overview to facilitate cohesive plans. Users can visualize the consequences of their decisions before implementation through the use of what-if scenarios, and they have the ability to modify plans in real-time to respond to changing circumstances. Ultimately, this flexibility allows businesses to stay agile in an ever-evolving market.

Orderwerks is a B2B-focused Order, Inventory, and Fulfillment management platform that offers rich features, new technology, and integrations to connect all your operations. Customer Ordering, Internal Ordering, Catalog Management and Bulk Management Features. File Uploads, Quotes and many other features. There are many ways to customize Orderwerks to meet your business needs.

The entire buying process has been made online to make wholesale easier and more efficient for retailers and brands. The JOOR platform unlocks data between transacting parties. It creates a single collaborative ecosystem that partners can access vital metrics that drive their businesses in real-time, leverage trends as they develop, and work together to identify emerging opportunities. Founded in 2010, JOOR has offices in New York City, London, Milan Milan, Paris, and Melbourne. We are the largest wholesale platform and data exchange in fashion, beauty, and home. Every day, we connect more than 8,600 brands to 200,000 retailers in 144 countries. We believe that achieving goals is as important as how people and businesses achieve them.

Fixably is web-based repair management software that helps streamline the service workflow to save time and cost for every repair. The average repair shop technician spends far too much time on administrative tasks, time that can be used to do more repairs and improve your customer's service experience. We know this because we are service professionals and we built Fixably to automate all non-repair tasks. - We help technicians manage repairs more efficiently so they can spend more time on technical tasks. Every technician gets the advantage of what we have learned from over a million repairs logged on Fixably. - As a business owner, Fixably gives you performance and financial control. Benefit from automating 80% of process work and granular data management. - Fixably ensures a hassle-free end-to-end customer experience that is the result of integrated customer communication. Our updated Apple GSX API integration makes it the best platform for Apple Authorized Service Providers. The integration eliminates the need to switch between software while managing a repair. You can create repairs, order parts, find and read articles, or get clear instructions and assistance from the Fixably interface.

Workflow automation solutions tailored for Boards, Agencies, and Businesses enable faster operations with enhanced security, reduced paperwork, minimized errors, increased transparency, and cost savings. Our affordable custom solutions require no extensive programming. For Certification Boards, we offer services such as Professional Certification, Continuing Education (CE) Management, Enforcement Management, and Exam Registration & Score Reporting. State Agencies benefit from our tools for Occupational Licensing, Business Permitting, Enforcement Management, and Exam Registration & Score Reporting. Businesses can streamline their processes with support for Regulatory Compliance, Applicant Screening, New-Hire Onboarding, Career Path Management, and Audit Management. Certemy specializes in providing credentialing and compliance management software, catering to the needs of professional certification boards, state licensing boards, government entities, and employers requiring credentialed professionals. Our mission is to automate essential workflows for these organizations, ensuring efficiency and compliance at every step. By harnessing technology, we aim to simplify complex processes and empower our clients to focus on their core objectives.

Partly PIM, or Product Information Management (PIM), is a tool that is dedicated to auto parts. Category managers can use Partly to structure data on parts and compatibility using the Partly Data Standard and export it to their website, marketplaces, and other standards. Partly can support: Taxonomy, classification and taxonomy - Vehicle Fitment - Product ingestion, transformation and consumption - Data conversion Digital Asset Management (DAM) Localization and multilingual support - Data Governance and Quality Assurance

When Athena detects an elevated temperature, it promptly issues alerts to the appropriate officials. By partnering with various software companies specializing in VMS, access control, and office management, Athena consolidates all necessary information into one accessible platform. The system incorporates top-tier hardware from trusted brands like Apple, Dell, and Texas Instruments to ensure optimal performance. Developed by experts holding PhDs in deep learning and computer vision, our neural networks are designed from the ground up. Our hardware leverages advanced thermal cameras to accurately sense temperature variations, supplemented by the HSRP (blackbody) device to account for changes in the surrounding environment. Athena can be set up as a standalone solution, as part of an enterprise cloud, or integrated with an on-premise server. The enterprise version of Athena is designed for immediate deployment; it functions as a plug-and-play system that self-calibrates and configures, eliminating the need for manual operation after initial setup. This not only enhances efficiency but also significantly reduces the likelihood of human error during installation and operation.

Our PURE Safety® software offers a tailored solution for those with specific needs, as well as a ready-made package for newcomers to safety reporting. Ensuring safety transcends merely adhering to regulations; it is fundamentally about avoiding accidents to protect your workforce. To effectively oversee your safety performance, having the appropriate tools is essential. This is where our services become invaluable. Our PURE® Safety software utilizes cutting-edge, proprietary technology designed to help you reduce operational risks, pinpoint areas for safety enhancements, and reveal patterns in safety performance. Preventing accidents is not just a duty; it is vital for your overall success. A single safety incident can jeopardize your public image, tarnish your reputation, and, most critically, result in loss of life. Furthermore, failure to report safety incidents can lead to significant fines and legal repercussions, underscoring the importance of proactive safety management. By prioritizing safety, you not only protect your employees but also bolster your organization’s integrity and sustainability.

SV3 is a cloud-based SAFETY-Act-certified software that allows secure access for visitors, vehicles, and vendors. SV3's trusted program for access ensures safe operations, regardless of whether it is at the loading dock or lobby of a building, warehouse, or multi-tenanted environment.

SAP ERP, an integrated software solution by SAP, allows businesses to oversee and streamline their essential processes through a cohesive platform. This comprehensive system encompasses various functions, including finance, supply chain management, human resources, procurement, manufacturing, and customer relationship management. By promoting seamless information flow across different departments, SAP ERP ensures that data remains consistent and current throughout the organization. Organizations can choose to implement specific modules tailored to their needs, such as Financial Accounting (FI), Sales and Distribution (SD), or Materials Management (MM), among others. Its modular nature enables businesses to adopt only the functionalities they require. Additionally, the system offers a high degree of customization, empowering enterprises to adapt it to their particular industry demands and operational objectives. Consequently, SAP ERP has gained significant traction among companies of varying sizes and sectors, solidifying its position as a vital tool for modern business management.

Software that provides a complete client experience for small businesses. Thryv makes it easy to apply for a job, manage the job and get paid. Thryv is a small business management platform that automates tasks, puts customers at the heart of your business and is secure. ThryvPay is a tool that can help service businesses save thousands by allowing them to accept and process credit card payments and ACH payments. Next day funding, automatic recurring payments, client side convenience fees, QuickBooks integration and automatically scheduled payments are just some of the many benefits that ThryvPay offers. Thryv is available on any device, whether it's a tablet, a desktop, or an app for the mobile. It gives you complete business management and exceptional customer support. Thryv integrates with the digital tools that you already use to manage your small business and streamlines the way you do it.

YoCharge is a Charging Management Platform as a Service. YoCharge, a trusted technology partner to Charge Point Operators (CPO), works to make charging electric vehicles simple, cost-effective, and safe. YoCharge offers completely white-labeled EV Charging Software as a service that allows our customers grow their Charging Business Brands without ever having to worry too much about the technology. Our close integration with Charging Equipment OEM's & Vehicle Companies ensures reliability and shorter transaction times.

At Wispa, we focus on transforming the operational landscape for businesses through our cutting-edge Business Management Software. Our platform is expertly crafted for seamless integration and maximum efficiency, enabling companies to refine their processes, improve teamwork, and accelerate growth. Whether it's managing projects or effectively allocating resources, our software offers an all-encompassing set of tools tailored to enhance every facet of your business operations. With Wispa, you can expect not only innovation but also a partnership dedicated to your success.

At Scylla, our mission is to create the best possible AI tech for video surveillance. We aim to make the world a safer place with every solution we offer, and we are looking for partners who share our vision. Our AI-powered software improves every aspect of your security infrastructure. * Object Detection * Behavior Recognition & Anomaly Detection * Intrusion Detection & Perimeter Protection

KPI Fire helps companies organize and quantify improvement projects that support strategic objectives and key performance metrics. KPI Fire is ideal for companies driving a Continuous Improvement, Operational Excellence, Lean, Six Sigma, or Cost Savings Initiative. KPI Fire saves time and provides a simple way for companies to be accountable for investments of time and money into cost savings or improvement initiatives. KPI Fire replaces bloated & complex spreadsheets and templates and organizes your continuous improvement program in a way that you wish you had time to do yourself. Features & Use Cases: Continuous Improvement/ Cost Savings Portfolio Management. KPI Fire is an excellent solution for managing a CI program with idea solicitation, project initiation, and benefit tracking. Strategy Execution: Define the strategic initiatives and link the metrics that will be used to measure progress as well as the targets values to achieve. Idea Funnel: Potential projects are captured as Improvement Ideas and are prioritized based on effort vs impact and alignment with specified strategies.

Kissflow is an easy-to-use, low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations.