Best CRM Software in New Zealand - Page 80

The Lead to Account Matcher (L2A) is a specialized application for Salesforce designed to support teams implementing an Account-Based Marketing (ABM) approach, optimizing the connection between leads and facilitating the conversion of those leads into already established accounts within your database. This tool is available for a one-time payment, eliminating the need for any ongoing subscription fees. If leads enter your Salesforce organization for companies that are already listed as accounts, our advanced fuzzy logic matching feature can identify these accounts even if there are discrepancies in the naming. During the lead conversion process, the matcher also identifies associated leads for that company, giving you the option to transfer them all or none with just a single click. Furthermore, our Lead to Account Matcher is customizable through user settings, allowing you to adjust matching thresholds, exclude certain terms from the algorithm, and modify the fields shown in the matching interface—all without requiring any coding skills. This level of flexibility ensures that the tool can be tailored to meet specific business needs effectively.

At Vital Software, our commitment lies in developing software that aligns seamlessly with your operational needs. We offer comprehensive solutions that span the entire automotive sector, positioning ourselves as a frontrunner in data-driven innovations for the industry. Our clientele features top-tier OEMs, dealer organizations, and dealership enterprises, allowing us to support vital functions such as Customer Relationship Management (CRM), lead distribution, CSI management, and performance analytics for service and parts. Our configurable system empowers Business Development Centers (BDCs) to orchestrate customer interactions tailored to their specific business workflows while simultaneously tracking customer satisfaction through CSI scorecards. Furthermore, Vital Software boasts an extensive marketing suite that serves as the perfect tool for strategizing, executing, and evaluating marketing initiatives throughout the dealer network. Users can effortlessly create, oversee, and assess campaign performance, launching mail, email, and SMS campaigns with just a click to facilitate personalized outreach. This blend of functionality and flexibility ensures that our software not only meets but exceeds the evolving demands of the automotive industry.

Manage lead generation efficiently across multiple platforms with a central hub. Collect valuable first-party information, track ROI clearly with Odore, and influence purchasing decisions by using targeted content at point of sale. Utilize campaign and customer data in order to increase basket size, boost cross-category sales, and boost LTV. Personalize content for each client to encourage repeat purchases. Engage in organic strategies to promote brand advocacy via loyalty programs and referrals. Reduce churn by delivering timely, relevant communications that are tailored to the customer's behavior and intentions. Take advantage of high-intent customers to maximize opportunities by utilizing timely offers such as abandoned carts and on-site triggers. Delivering the right content will help you maintain brand prominence and outshine your competitors' efforts.

Nafhaa, an innovative software product proudly crafted in India by a fully Indian-owned company, stands out as your top choice in international software solutions. Experience unparalleled customization through our automated business software suite, which includes features for CRM, ERP, HRMS, and a complete eBusiness framework. Leverage the potential of data for seamless creation, management, analysis, reporting, and forecasting. Nafhaa is dedicated to empowering enterprises of all sizes with a clear commitment to automating business operations, enabling you to concentrate on growth and profitability. Living up to its name, which signifies profit, Nafhaa invites you to embark on a path towards exceptional achievement. Our network of retail outlets operates on a central purchasing model, and with Nafhaa, the processes of recording purchases and stock transfers have become significantly streamlined. The efficiency gained through Nafhaa has not only saved us valuable time but has also transformed our organization into a more effective entity, paving the way for future advancements.

Give your agents a desktop that is enhanced to meet the changing expectations of customers and empower them to deliver personalized, meaningful and efficient service. Upstream Works desktop solutions for omnichannel experiences will help you create better experiences. Unified agent desktop with productivity features and visibility of all channels and applications to improve CX and FCR. Convenient flexibility of channels with voice, email and web chat, messaging, video, social, co-browsing, bots, conversational artificial intelligence, and more. Integrate with any AI, business application or CRM system to streamline processes and increase agent productivity. Improve business outcomes using real-time and historic omnichannel Dashboards and reports, including FCR, CES and bot analytics.

At Seez, we collaborate with automotive enterprises to enhance their digital transformation by equipping them with cutting-edge technology that fosters success in both brick-and-mortar locations and online platforms. We act as a bridge between these realms, enabling fluid connections and interactions while equipping car dealerships with analytics-based solutions. Our extensive product suite integrates your online presence with physical showrooms, allowing for the creation of cohesive omnichannel experiences that benefit both customers and sales teams. Empower your sales personnel to manage all operations within a unified platform, ensuring smooth transitions between digital interactions and face-to-face engagements. By utilizing a digital showroom, you can minimize the time customers spend at the dealership while simultaneously boosting their satisfaction levels. Furthermore, we consistently provide ongoing innovations in the Seez platform, at no additional cost, ensuring that your dealership remains at the forefront of data-driven solutions. With our commitment to enhancing your operations, you can focus on what truly matters—delivering exceptional service to your clients.

Konnect CRM software facilitates collaboration among your marketing, sales, and customer service teams, allowing them to exchange information and oversee all interactions with prospects, leads, and customers. This CRM solution is particularly beneficial for sales teams aiming to secure more deals. Many CRM systems fall short in effectiveness as they fail to deliver significant value to sales personnel. In contrast, Konnect CRM distinguishes itself by offering outstanding features and customer support, specifically designed to aid small businesses in achieving greater success. Ideal for small to medium-sized enterprises (SMEs), Konnect CRM simplifies the management of sales processes, enabling quicker deal closures. The platform provides a comprehensive solution for customer relationship management that spans from pre-sales to post-sales stages. Additionally, Konnect CRM empowers businesses to manage customer interactions throughout the entire lifecycle, from initial acquisition to ongoing support. Unique features within Konnect allow companies to effortlessly engage in upselling and cross-selling opportunities while fostering loyalty among their most dedicated customers. By streamlining these processes, Konnect CRM not only enhances sales efficiency but also solidifies customer relationships for long-term growth.

Diversity across industries is essential, and so is the ability to adapt; however, custom business software can be seamlessly tailored to fit the specific needs of a company based on its size and user requirements, as demonstrated by the WinLine business solutions from Mesonic. These offerings include comprehensive ERP, CRM, and PPS systems specifically designed for mid-sized enterprises. They provide extensive module packages, advanced features, and the capability for group consolidation, particularly suited for manufacturing firms. The modular ERP and CRM systems are structured to accommodate all facets of business operations and evolve alongside the organization's requirements. Offering an all-encompassing solution for ERP, CRM, and PPS, the pricing model is based on a user-dependent monthly fee, which also covers update maintenance, alongside a straightforward transition to either WinLine business or WinLine. This pricing approach utilizes a pay-per-use system, ensuring transparent billing, while also allowing for a highly customizable solution with secure data storage. Furthermore, users can access WinLine from any location and at any time, facilitating enhanced flexibility in operations.

Enhance your discussions and boost sales by utilizing our cutting-edge CRM tool, which provides real-time business insights to drive exceptional growth. With 365 Sales, you can track calls, evaluate sales enhancements, and create actionable insights for your team. Achieve optimized outcomes by managing both human and technological resources efficiently and effectively. Streamline your approach to sales prospects by organizing all your leads in a single, easy-to-access platform. Elevate your sales performance while taking advantage of seamless communication features and discovering new opportunities to amplify your success with 365 Sales. With these tools at your disposal, your team will be well-equipped to navigate the complexities of modern sales.

Unlike traditional IVRs that depend on fixed menus and scripted replies, Mosaicx IVAs utilize natural language understanding (NLU) to comprehend and respond to customer inquiries. This capability allows for a more dynamic interaction, enhancing the overall customer experience. With decades of expertise in advancing customer experience technology, the Mosaicx team remains dedicated to listening to client feedback and consistently refining the platform to align with user demands. Our solution offers conversational AI that is tailored not only for your customers but also for your business needs. Furthermore, Mosaicx facilitates easy access to customer experience analytics through the same interface used for application management. By leveraging generative AI, it can extract information from a variety of approved sources, including company websites, internal documents, and spreadsheets, to provide accurate answers to unforeseen queries. This ensures that the responses generated are reliable and free from unexpected surprises, fostering trust and satisfaction in every interaction. Ultimately, Mosaicx represents a shift towards a more intuitive and personalized approach to customer service.

STINGO provides a streamlined approach to managing potential customers, allowing you to generate and document leads while effectively engaging with both new and existing contacts, all while automating the transformation of leads into sales pipelines and facilitating the successful closure of lucrative deals. Additionally, the integrated IVR (Interactive Voice Response) Cloud Telephony feature within the CRM system allows for seamless automation and handling of customer phone interactions, utilizing a SIM-based solution that shifts your business communications to the cloud. Furthermore, STINGO is designed to cater to client needs with its automated ticketing system for complaints, ensuring that issues are organized and addressed according to specific requirements, while also offering tracking and validation of complaints through SMS and email notifications, thereby enhancing customer retention strategies and overall satisfaction. This comprehensive system not only supports businesses in managing leads and complaints but also significantly improves communication efficiency with clients.

Sweepr serves as a cutting-edge digital care platform empowered by AI, designed for both service and smart home providers to enhance customer support through tailored insights, achieving an unprecedented level of digital issue resolution. The platform boasts rapid deployment within weeks, with development timelines condensed to just days, while simultaneously offering real-time improvements. By utilizing adaptive decision-making, Sweepr enhances the accuracy of resolutions, providing a customized experience that is uniquely aligned with each customer's individual needs. This innovative solution streamlines your self-care technology framework, allowing for a no/low-code approach that transforms data into proactive and predictive insights, thereby delivering significant value to consumers. With comprehensive omnichannel support, customers enjoy the ultimate convenience of self-service capabilities around the clock, accessible through their preferred channels. The consistent delivery of channel-specific content ensures high-quality care remains uniform across various platforms, with Customer Intent being a fundamental element of Sweepr’s digital care philosophy, further solidifying its commitment to exceptional service. This focus on personalization not only increases customer satisfaction but also fosters deeper engagement with the services provided.

An exceptional all-in-one solution tailored for efficiency. With a wide array of integration and configuration possibilities, you can expect genuine customer support from real people. Monitor revenue projections, generate proposals, reserve ad space instantly, obtain electronic signatures, process payment information, and empower your team to achieve their financial objectives. Automation workflows simplify the process of IFTT handling for ad assignments, updates on status, notifications for clients (including reminders for content collection), ad delivery, and reporting tasks. Efficiently manage billing and track payments while gaining insights into revenue forecasting, aging accounts, costs associated with goods sold, and more through customizable dashboards. It seamlessly connects with ERP and GL systems. Customers have the convenience of signing contracts, uploading ad content, approving proofs, settling invoices, checking campaign performance metrics, and generating account statements online. Ad Orbit is designed for seamless integration, enabling easy connections to your preferred applications. With numerous direct integrations with leading media and technology companies, along with our RESTful API and Zapier integration, users can maximize their operational efficiency while minimizing hassle. This flexibility allows businesses to tailor their workflows to better fit their specific needs.

Base empowers you to harness the most significant growth asset of your organization: your customers. As leaders in the Customer-Led Growth (CLG) movement, we provide a specialized marketing platform tailored for B2B companies, enabling them to build continuous and personalized interactions with their customer base on a large scale. By examining every customer's unique journey across various touchpoints and utilizing insights for engagement, you can communicate in context, enhancing product adoption, fostering loyalty and advocacy, driving cross-selling and upselling efforts, improving retention, and gathering feedback efficiently. This approach not only increases engagement but also transforms customers into advocates for your brand, thereby amplifying your growth potential even further.

The predictive customer insights platform effortlessly merges both qualitative and quantitative information, providing a comprehensive analysis that includes Qual+Quant insights and Zero Party Data, all without the need for coding. Uncover a more intelligent approach to grasping customer behavior with ease. The platform features ready-made connectors and supports over 100 integrations. Experience the benefits of ConvertML today and elevate your understanding of your customer base.

Tailored specifically for marina operators, EliteMarinas addresses the business management requirements of marinas, regardless of their size. It offers a high degree of control and visibility throughout operations, maximizing efficiency at every level. Users can oversee all billable tasks through direct connections to the finance module, guaranteeing timely job completion and accurate invoicing. The sophisticated activity planner and resource allocation tools streamline batch processing, enhancing overall productivity. Furthermore, the interactive marina map feature facilitates effective management of berths and boats directly from the visual interface. With improved filtering options, identifying available berths or boats for sale becomes a seamless process. Users can achieve comprehensive oversight of the sales cycle, empowering sales teams to manage ongoing deals effectively and ensuring that customers receive optimal service at every stage of their experience. This comprehensive approach not only boosts operational efficiency but also enhances customer satisfaction through better communication and service delivery.

Manage and oversee your aftersales and work tickets, ensuring complete transparency throughout the entire process for all customers. Keep track of customer aftersales inquiries while equipping your teams with essential information, enabling them to respond effectively. Minimize the time spent on coordinating your engineers, empowering them to manage their tasks independently on-site, regardless of whether they are connected to the internet. Achieve comprehensive visibility of the customer experience from initial lead to final invoice, maintaining oversight at every stage. Engage with your customers in real-time, utilizing their preferred communication methods whenever necessary. Additionally, collect actionable and reportable data throughout the process. Connect with customers during crucial moments by setting up customizable triggers, which also provide insights into optimal communication strategies and timings. Furthermore, enhance your ability to make prompt and effective business decisions through access to both detailed data analyses and high-level summaries. This holistic approach ensures that you remain responsive to customer needs while driving operational efficiency.

Take charge of your customer service department comprehensively, handling everything from engineering service tickets to managing the customer portal. Enhance your sales operations from the very first lead to securing appointments and further engagements. Transform your customer relationships with ease while dramatically cutting down on administrative tasks. Access crucial data and information whenever necessary to meet your objectives and foster business expansion. Manage the entire quote, order, and invoicing process seamlessly within your holiday home dealership. Distribute workloads among your engineers, ensuring complete visibility while enabling your team to finish tasks, reassign jobs, or upload images from any device, even without an internet connection. This streamlined approach not only boosts efficiency but also enhances team collaboration and customer satisfaction.

MTeamZ is a solution that integrates a marketplace with employee productivity. It offers a flexible platform for business communication with a sophisticated chat system. It also has comprehensive CRM capabilities, seamless online payments collection, and efficient tasks management functions.

Streamlines high-quality outreach, qualification, objection management, scheduling, proposal creation, reminders, CRM updates, and additional tasks efficiently. It is effective for both outbound and inbound sales efforts. By automating mundane responsibilities, AskToSell allows your sales team to concentrate on strategic initiatives, such as overseeing AI Sales Agents and engaging in more meaningful discussions. Simply outline the product you wish to market, upload your lead list, assign autonomous agents, and watch your revenue increase seamlessly. Specify your value proposition and set the pricing for the product you plan to offer. Connect the email account that your autonomous sales agent will utilize for communication. Sit back and enjoy the benefits as autonomous agents tackle the demanding tasks. AskToSell equips you with all the necessary tools to enhance performance and drive sales growth effectively. With its comprehensive features, you can easily adapt to changing market conditions and maximize your sales potential.

UX researchers and designers often find themselves dedicating countless hours each week to manually handling tasks like sending emails, coordinating calendars, purchasing gift cards, and managing disorganized spreadsheets, all for the purpose of engaging with users. Rally simplifies the research process by automating outreach efforts, scheduling tasks, and managing incentives efficiently. By eliminating the burdensome manual recruitment work, you can concentrate on what truly counts: conducting impactful research. With Rally, all your participants and studies are organized in one place, and you are alerted when participants qualify for new studies, making it effortless to initiate your next research project with assurance. You can establish templates for various outreach types and schedule and sequence emails seamlessly. The platform also incorporates screeners with skip logic and auto-qualification to swiftly identify the most suitable participants. Furthermore, it features team scheduling that dynamically adjusts your availability and accommodates moderators and observers effectively. In addition, managing incentives becomes a breeze, ensuring that both you and your participants can easily navigate the process of claiming rewards. Ultimately, Rally transforms the research landscape, allowing you to invest more time in valuable insights and less in administrative tasks.

Key features of CRM systems encompass automation, calendar management, comprehensive reporting, email services, video email capabilities, power dialing and recording options, invoicing, data enrichment tools, tracking functionalities, two-way texting, gift and gift card management, direct mail solutions, ringless voicemail, pipeline management, form creation, as well as skip tracing and verification techniques. Additionally, homeowner data typically comprises complete names, email addresses, phone numbers, the duration of residence, distinctions between owner and renter status along with home values, income levels, credit scores and ranges, and various important dates. Furthermore, these features and data sets are crucial for businesses aiming to enhance their customer relationship strategies and streamline their operational processes.

Cloodo WhatsApp is a platform that combines all the features you need to improve your business, simplify operations and create a superior customer experience. Some of the main features include: 1. Customer Interaction: Manage customer conversations and provide excellent service. 2. Sales Enhancement: Find and guide new customers by using their data. 3. Cross-selling and Upselling : Offers products based upon customer preferences in order to increase sales. 4. Customer Engagement: Provides an easy platform for communication with customers. 5. Team Communication: Provides useful customer insights for better planning. 6. Communication Center: Manages all customer interactions and support in a single place. 7. Contact Import: Adds new contacts automatically. Cloodo WhatsApp is a CRM that uses WhatsApp to improve customer relations and increase sales.

T-CRM, a cloud-based Customer Relationship Manager, encompasses direct interactions with clients, such as sales- and service-related processes and forecasting and analyses of customer trends and behavior. T-CRM comes with the following features: Manage Your Prospects Cold Calling and Prospect Filtering Lead Follow-up & Conversion Track Tasks and Activities Better Monitoring of Sales Team Know your business status for each opportunity! Customer support MIS Reports

We combine the power AI and trained moderators in order to promote civil and safe online discussions on social media and websites. AI automatically detects and conceals harmful comments while human moderators protect freedom of speech by preventing a false positive. We provide a sophisticated, complex tool for managing communities that not only moderates online conversations automatically but also gives you insights into your audience's emotions. It consolidates all of your social media profiles, websites and community management into one place. This gives you a comprehensive view of your community. AI content moderation uses advanced natural language processing algorithms and machine learning to adapt to evolving linguistic patterns and minimize false-positives for technologically sophisticated and context-aware moderating.