Best CRM Software in New Zealand - Page 59

Capture and transform leads, engage clients, and monitor all activities in a single platform. Streamline the process of acquiring and nurturing leads to turn visitors into customers more effectively than ever before. Gain insights into customer behavior, integrate various engagement channels, and achieve a comprehensive understanding of your clientele. This all-encompassing solution is designed to deliver an outstanding experience for customers throughout their journey. Initiate interactions and greet visitors with reassuring messages that assist them right from the beginning. Collect their contact information to keep the dialogue going and successfully convert them into paying customers. Facilitate an effortless conversion process on your website. Enhance your lead generation efforts with intelligent web forms and stunning drag-and-drop landing pages that capture attention. Optimize your workflow by efficiently guiding leads through the sales funnel, ultimately saving you time and resources. By adopting these strategies, businesses can significantly enhance their customer acquisition and retention efforts.

Onyx Cloud consists of a collection of vital online applications tailored for the business sector. This cloud-based CRM management software operates under the SaaS model, enabling users to manage contacts, track opportunities, conduct marketing campaigns, handle email communications, and oversee document management for small and medium-sized enterprises, while also allowing for the creation of complimentary contact forms. It features user-friendly applications that streamline the oversight, administration, and evaluation of projects and their associated tasks. Users can assign work reports in real time from their mobile devices, enhancing accessibility and efficiency. Additionally, this SaaS solution promotes the analysis and management of employee ideas, ensuring that valuable insights are transformed into innovative strategies for the business. Ultimately, Onyx Cloud empowers organizations to harness collective knowledge and drive continuous improvement effectively.

We offer CRM and ERP solutions tailored for medium to large enterprises in South Africa. Identifying a reliable technology partner can often prove difficult. At Orax, we prioritize the creation of enduring partnerships grounded in trust, loyalty, and integrity. Our goal is to cultivate relationships that emphasize mutual advantages, ensuring sustained growth over time. This approach leads to a win-win situation for all involved! The past ten years have brought both challenges and achievements, yet, like our clients, we have emerged stronger. We aspire to continue our service for many generations ahead, fostering innovation and resilience.

Provide personalized sales experiences by utilizing comprehensive contact and account management tools. Focus your marketing efforts effectively by creating custom HTML emails aimed at distinct customer groups. Monitor your sales journey from initial lead generation to opportunity development, pricing, and finalizing deals through a structured sales pipeline. Streamline your workflow by automating routine tasks, such as setting reminders for calls and emails, distributing brochures, and managing lead entries. Generate reports on all data housed within your CRM, encompassing activities, leads, tasks, sales figures, and financial records. After each client meeting, quickly generate quotes using the integrated quoting system. Keep your product information and images organized to easily produce dynamic presentations for the products you wish to showcase. Additionally, enhance your customer engagement by utilizing analytics to refine your approach and track the success of your strategies.

Feedback Inn offers a straightforward solution for businesses that prioritize customer satisfaction and take their operations seriously. With a comprehensive yet user-friendly dashboard, you can create, launch, and evaluate surveys while enjoying all the functionalities typical of an advanced platform. Gather insights directly from your customers regarding their thoughts on your services and analyze their feedback, whether you're online or offline. You can view all findings in real time, accessible from both your desktop and mobile devices. Thanks to Feedback Inn's intuitive design, managing your surveys is a seamless experience; you can initiate your first survey in just a few minutes, allowing your clients to share where your customer service may need improvement. Subsequently, refine your services to enhance the overall customer experience. The dashboard also enables you to monitor responses live, empowering you to engage with customers promptly before issues escalate. Additionally, you can conveniently review suggestions and complaints from anywhere, ensuring that you can address concerns as they arise. This proactive approach not only strengthens customer relationships but also fosters loyalty and trust in your brand.

To truly differentiate yourself from the competition and build lasting relationships with your customers, several key factors must come into play. The TecArt CRM Pro offers you a powerful tool that can help create a harmonious business environment. You will soon witness the positive impact of this system on both employee morale and customer satisfaction, leading to a grateful team. Experience seamless management of customer interactions and communications! All aspects of your daily operations are efficiently integrated into one platform, serving as a secure and accessible hub for your data—well-organized, interconnected, and safeguarded. This setup not only enhances job satisfaction but also fosters long-term customer loyalty. Your comprehensive solution for effective CRM and embracing digital transformation is here. Why do our B2B clients trust us with their digitization needs? There is a consensus that a single, unified database simplifies a wide array of challenges. With our system, you can consolidate your unique requirements while connecting people, information, and workflows in an innovative manner. This integration leads to improved efficiency and a more cohesive operational strategy.

Initiate and complete the necessary fields that propel business strategies forward. This approach can free up over 100 hours for each representative, enabling them to engage more in client interactions, whether through meetings, phone calls, or various activities. It is crucial for administrators and developers to concentrate on long-term solutions rather than temporary adjustments to enhance the overall experience. By providing your most effective processes to all producers, you can maximize efficiency. Customer engagement stands as one of the company's most significant assets and warrants careful attention and management. Rollio not only complies with SOC2 Type 2 standards, but it is also built on the Heroku platform, which is owned by Salesforce.com, and has successfully undergone the Salesforce Security Review to ensure reliability and security for users. Emphasizing these aspects can further strengthen the trust and confidence clients place in your business.

Boulevard has been crafted to take care of all those essential details about your customers, ensuring it retains information so you don’t have to remember everything. With time-saving functionalities integrated throughout the software, you can focus on the important task of engaging with your clients while Boulevard maintains the organization of your business. We understand that customers should not simply be viewed as transactions; they are individuals with distinct preferences and needs. Monitoring their personal information can turn them into loyal patrons for life. Boulevard assists you in overseeing every element of your interactions with customers, including their birthdays, anniversaries, purchase frequency, and even items they've sampled and saved to their wishlist. By utilizing Boulevard's capabilities, you can provide the exceptional service that makes customers return, ensuring they feel valued and appreciated in every interaction!

Introducing a comprehensive agent cockpit equipped with voice capabilities, omnichannel solutions, and complete customer profiles. Its seamless integration is facilitated by straightforward plug-ins suitable for both custom and legacy CRM systems, as well as other productivity applications. An always-on agent BOT is available to assist users in navigating processes and utilizing the appropriate tools. This platform features a centralized database that meticulously tracks every phase of the customer journey, including detailed profiles and cross-channel histories, which are readily accessible in real time for agents and supervisors. Additionally, a robust reporting tool is provided to analyze all relevant key performance indicators. The AI-driven chatBOT offers full oversight of automated conversational processes across various channels. With millions of users engaging each month, this solution enhances both customer interactions and agent workflows. Furthermore, integrating WhatsApp support streamlines your sales and customer service efforts, allowing millions to reach out through web and mobile platforms. This interconnected approach not only boosts efficiency but also enriches the overall experience for both customers and agents alike.

Honcho CRM stands out as a user-friendly customer relationship management tool that offers a range of sophisticated features, including lead management, a visual deal timeline, one-click updates for deal pipelines, and the ability to quickly generate sales reports in just one minute. Its design effectively merges marketing and sales functions, making it a practical choice for businesses seeking a cost-effective solution that operates seamlessly. With functionalities like easy data import and Google Calendar synchronization, this CRM application caters to various needs. Additionally, the integration with the ActiveDemand marketing platform equips users with robust tools to create and oversee their email campaigns directly within Honcho CRM, enhancing overall marketing efficiency. This comprehensive suite of features positions Honcho CRM as an invaluable asset for any sales team aiming to streamline their processes.

User-friendly and adaptable, AroTRON™ stands out as the pioneering 100% Greek solution in the CRM industry. This platform is ideally suited for small to medium-sized enterprises (SMEs) with a workforce ranging from 20 to 150 users but is also capable of meeting the demands of larger organizations. By providing a comprehensive, unified view of customer interactions, AroTRON™ empowers businesses to foster strong, meaningful relationships that enhance customer loyalty and increase profitability. It ensures a “consistency of experience” across all touchpoints, including inquiries, orders, deliveries, and services, which significantly boosts the quality of service provided. This approach not only elevates service standards but also makes each customer feel valued, leading to greater overall satisfaction. Furthermore, AroTRON™ is an excellent choice for call centers that focus on outsourced services, such as telemarketing, enhancing their operational efficiency and customer engagement. With its ongoing evolution, AroTRON™ continues to adapt to the changing needs of businesses, making it a forward-thinking solution in the CRM space.

Effective organization is essential for the success of any enterprise. Small business CRM software plays a vital role in helping you establish, nurture, and sustain lasting connections with both current and potential customers. With SalesPro, we have developed a robust collection of CRM tools within a user-friendly interface that can be tailored to meet the unique requirements of your business. Available from virtually any location across the globe, the SalesPro Customer Relationship Management system empowers you to oversee all facets of your operations at a price that won’t break the bank. SalesPro offers an intuitive experience for users, designed not only to boost sales but also to facilitate the growth of your business. By merging straightforward navigation with powerful efficiency features, we have created what we consider to be the most accessible CRM software on the market today. Moreover, our commitment to continuous improvement ensures that SalesPro will evolve with your business needs, providing ongoing value as you expand.

Both iterations of RedHorse, including RedHorse CRM and the all-encompassing RedHorse Business Manager, are equipped with an impressive array of features. Whether your requirements involve group calendaring, activity tracking, social media connectivity, managing marketing campaigns, creating custom surveys, generating quotes, handling support tickets, overseeing workflows, or integrating billing solutions, these tools have you covered. However, not every business will utilize every function, so why should you be overwhelmed by unnecessary options? RedHorse allows you to fully tailor your working environment to suit your preferences. With just a few clicks, you can easily disable the functionalities that you find irrelevant. Recognizing that each business operates uniquely, RedHorse ensures that your software adapts accordingly. You have the flexibility to establish numerous user-defined fields as needed, allowing for a personalized approach to the data you wish to collect, view, or manage. This adaptability fosters a more efficient and streamlined workflow, ultimately enhancing your overall productivity.

We are convinced that end users possess a clear understanding of their requirements for enhanced efficiency and effectiveness. With Simbla, they can create transformative cloud-based CRM solutions without needing to write any code. Simbla serves as an AI-driven no-code development platform that empowers individuals without coding skills to quickly develop adaptable and effective solutions with ease. Our team boasts extensive experience in crafting advanced cloud systems. Leveraging this expertise, we designed a platform that enables non-coders to develop a custom CRM that aligns perfectly with their business needs, eliminating lengthy deployment times and the necessity for professional assistance. Furthermore, this no-code solution, enhanced by an AI component, can significantly decrease the costs associated with the deployment and maintenance of a customized cloud CRM by up to 90%, making it an attractive option for businesses looking to innovate. Ultimately, Simbla paves the way for users to efficiently harness technology tailored to their unique requirements.

Salestar™ boasts extensive experience in delivering telecommunications services throughout the UK and Europe, having earned the trust of some of the world's leading and most esteemed telecom companies to oversee their operations. In partnership with major networks such as O2, EE, and Vodafone, salestar™ takes pride in its profound knowledge of the telecom sector and offers an extensive suite of solutions tailored for Telecoms Retail, B2B, Distribution & Dealer Management, as well as Refurbishment enterprises. The company ensures real-time oversight of all business operations through a centralized hub, enabling users to have a comprehensive view of their entire organization. This eliminates the need to wait for various systems to consolidate information, as key insights are readily accessible. Additionally, salestar™ enhances operational efficiency by streamlining processes across operations, warehousing, and administration through its integrated workflow management system, thus allowing businesses to focus on growth and innovation.

Solar companies can enhance their sales workflow through a comprehensive CRM solution that encompasses every stage from lead management to financial assessments, proposal creation, e-signing, and invoicing. With Solar Logics, users benefit from an integrated solar panel system sizing and cost estimation tool. Recognizing the diversity in calculation methods among installers, Solar Logics enables customization by allowing users to input their specific technical, geographic, and construction parameters into the calculator. Regardless of the number of lenders involved or the locations of clients, this platform facilitates the entry of loan information and incentive details, which are utilized to project both immediate and long-term savings in the generated proposals. Furthermore, Solar Logics crafts detailed solar energy system proposals that include visual aids such as charts and tables, showcasing the electricity expenses prior to and following solar setup, as well as savings, incentives, the anticipated payback duration, and a thorough breakdown of the loan repayment plan. In this way, the solution not only simplifies the process but also enhances the clarity and professionalism of presentations to clients.

SmartAction combines top-tier technologies and services to offer a comprehensive managed conversational AI experience. With over 100 successful customer implementations, we are well-versed in automating dialogues that enhance both engagement and resolution outcomes. Why settle for less when it comes to your customer experience? Creating and overseeing a virtual agent has never been simpler, as we handle all aspects for you. From designing the conversation to implementation and ongoing optimization, the SmartAction customer experience team is with you throughout your conversational AI journey. Recognizing that each customer interaction is unique, SmartAction customizes its natural language understanding (NLU) system on a question-by-question basis to ensure maximum accuracy. This tailored approach allows our intelligent virtual agents to perform at levels comparable to, and occasionally exceeding, those of human agents, ensuring businesses benefit from top-notch service. Ultimately, investing in SmartAction means investing in a solution that evolves with your needs.

Utilizing cross-channel technologies allows for a comprehensive understanding and modeling of customer journeys that transition between a website and a call center. It is essential to generate enthusiastic leads for the call center without undermining existing efforts. By qualifying leads directly on the website, you can enhance the sales conversion rates within the call center. Additionally, it is crucial to bolster your online sales funnel while strategically targeting promotions that appear on-site. The data gathered will serve to refine your sales and marketing funnels specifically for incoming calls. Our commitment to your long-term success distinguishes bmetric, as we guide you through every phase from implementation to execution and optimization. We aim to manage and reduce the volume of inbound calls while simultaneously improving the customer experience. By tracing the origin of inbound calls online, we can gain valuable insights into call volumes. Established in 2012, bmetric began with the intent of offering a straightforward yet intelligent call-tracking technology designed to connect online journey data with inbound phone interactions. Over the years, call-tracking has evolved into an essential tool for marketing, sales, and support teams, proving its importance in today's digital landscape. In this way, businesses can ensure that every customer interaction is optimized for the best possible outcome.

Engage customers and build brand loyalty through social media. Engage customers with eye-catching images, interactive content and peer-to-peer discussions to increase campaign performance and engagement. Social media allows you to inject contextually relevant emotional arguments that articulate the voices and rare diseases to HCP specialists. Using interactive content, eye-catching photos and peer-to-peer discussions to increase campaign performance and engagement can help you increase campaign performance. Social media can be used to inject contextually relevant emotional arguments, articulating rare diseases or voices to HCP specialists.

Meet Insider is the first integrated Growth Management Platform (GMP). It offers a wide range of features across the sales funnel, from Acquisition to Activation, Retention and Revenue. It also leverages real-time predictive segmentation powered with AI and machine learning capabilities. GMP is built on a single data layer and is simple to implement. GMP makes digital marketers' lives easier and helps them to drive growth and loyalty for brands. GMP has a simple, intuitive interface that makes it easy for marketers to use. Marketers can focus on their work and not worry about technology and inefficiency. GMP maintains high engagement on the platform by using active communication widgets like tooltips, toasters and pop-ups to speed up operations.

Everything necessary to create demand, foster enduring customer relationships, and enhance direct booking is at your fingertips. With robust integration across numerous touchpoints, a comprehensive guest profile record captures data from property management systems, social media, and loyalty marketing platforms, enabling a deep understanding of guest preferences and needs to facilitate tailored services. This allows for meaningful engagement with guests throughout their journey, from the initial search for accommodations to their arrival, during their stay, and after they depart. At GHS, we equip hotels with the tools to seize new business opportunities in an increasingly digital and interconnected landscape. Our focus is on delivering cutting-edge digital solutions to the hospitality sector, aimed at boosting direct business and optimizing profits through the strategic application of CRM and loyalty marketing initiatives. The ongoing success of iRewards has led us to develop additional products addressing the rapidly evolving demands of the industry, ensuring that our clients remain competitive and relevant. By staying attuned to market changes, we strive to continually innovate and enhance the guest experience.

Sparrow ERP is a general-purpose business software. However, we designed it for anyone who has an Electronics & High Tech Manufacturing Services business and wants to transform it by using an ERP system that is easy to use and scales with rapid growth.

We simplify Sales, Quotation and Service by moving away from scattered spreadsheets to a single, centralized application. We help you save time and keep you informed. All information about the sales process is available in one place. Customers, Opportunities, Quotations and Orders, Invoices, Service Tasks and any other information you may need. We can help you improve your communication vertically and horizontally. We offer a platform for sales managers, service reps, estimators and finance to communicate about the sales process. CRM software for sales reps offers complete information and seamless transitions. Consolidating information in one tool can increase employee productivity and communication. All customer information can be tracked in one place without any compromise on data security or ease of use. You don't have to stop improving your sales process by using a traditional enterprise CRM.

Intouch Insight's powerful Customer Experience Management (CEM) software allows brands to drive business improvement through better experiences. Intouch makes it easy for customers to provide feedback via any source: surveys, email, SMS, online reviews, call center, or social media. There are hundreds of integrations that seamlessly combine feedback and data from any source such as CRM, POS sensors, mystery shopping, IoT sensors, and many more to give a complete view on customer experience and business performance. The platform offers unlimited role-based dashboards as well as an AI-powered reporting engine that can provide predictive analytics and robust reporting. The platform offers automated case management tools that allow customers to respond to feedback and close the loop with them. Businesses can use the platform's patent-pending technology to create Action Campaigns™ that drive action at the frontlines, make proactive improvements in CX, measure the impact of actions on business metrics, and take advantage of the platform's patent-pending technology.

Unite, comprehend, and prioritize customer feedback on a comprehensive and collaborative platform. Gain valuable insights through AI-enhanced thematic and sentiment analysis. Maximize the potential of your customer feedback using advanced theme and sentiment evaluations that uncover insights critical to enhancing your business metrics. Seamlessly integrate feedback from various sources such as online reviews, chats, and surveys with one-click functionalities. Thematic simplifies the use of feedback by automatically redacting data, ensuring that teams can work with information safely and in compliance with regulations. It categorizes feedback into themes and sentiments as they arise and quantifies recurring themes for deeper understanding. Utilize search functionalities to explore similar themes and gather additional insights. Effortlessly adjust themes using options like edit, ignore, and merge. Identify major concerns with robust analytical tools, and apply filtering mechanisms to segment and refine your findings based on structured data. Establish alerts for emerging issues and quickly navigate to pinpoint the exact root causes, allowing for proactive management and resolution of customer concerns. This comprehensive approach fosters a deeper connection with customers and informs strategic decisions effectively.