Best CRM Software in China - Page 83

Microcat CRM, which was previously known as FieldForce, is an effective customer relationship management tool designed specifically for the wholesale parts sector, aimed at boosting sales. This web-based CRM seamlessly integrates the entire sales network, linking OEMs with wholesale clients. By consolidating all essential functionalities into a single comprehensive platform, Microcat CRM enables automotive dealers and OEMs to enhance their sales of authentic parts. Its user-friendly interface and robust features streamline the selling process, making it easier for businesses to thrive in a competitive market.

Tungsten Communications Manager is perfect for managing all types of outbound communication, including contracts, proposals, insurance, and mortgage-related documents, empowering line-of-business managers to take charge of their correspondence. This solution requires minimal IT support for document delivery across various channels like email, social media, and digital platforms, making it an essential part of transforming your digital workflows. It streamlines workflows and standardizes customer-facing business processes by integrating seamlessly with existing legacy systems and core enterprise applications. By utilizing data and preferences effectively, the platform enables the delivery of personalized, content-rich communications that maximize opportunities for cross-selling and up-selling. Users can create and manage customized communications through a unified platform that consolidates data from multiple sources, ultimately saving time and enhancing operational efficiency. This comprehensive approach to communication management not only improves client engagement but also drives business growth and innovation.

Customer experience insights can be found in every interaction with your company. Unstructured feedback is received in all communication channels, including phone calls, chat sessions and emails. Topbox's omnichannel analysis platform allows companies to quickly identify issues that can impact sales, customer satisfaction, product costs, and customer churn. Topbox's powerful aggregation and normalization, redactions, sentiment analysis, rule based and AI-driven class models provide actionable insights for clients without the need for expensive professional services. Topbox will help you unlock the insights in your customer interactions with Topbox.

WizSame identifies matching or nearly identical records that may be duplicates within a single dataset or across two different datasets. This tool can effectively pinpoint duplicate records, helping to expose inaccuracies and fraudulent activities, including instances like duplicate invoices for one purchase, repeated payments, and matching entries for customers, employees, vendors, and stock items. Additionally, WizSame can highlight whether an employee also exists as a vendor by cross-referencing the employee list with the vendor list. CRM administrators utilize WizSame to detect existing clients in a new pool of potential customers by revealing any records in the new dataset that closely match those in the current database. Users can specify the criteria for matching by determining whether each field should be treated as identical, similar, or ignored altogether. Furthermore, multiple conditions can be established and connected through logical operators such as and or or, allowing for a more tailored and precise matching process. This flexibility enables users to refine their search and improve the accuracy of their data analysis efforts significantly.

A comprehensive solution is designed to effectively address the unique variations present in the relationships, distribution channels, stakeholders, and intermediaries across different business sectors. This central platform allows for rapid access to all relevant information regarding clients, prospects, and third parties, while also simplifying the setup and management of portfolios through a bi-directional connection to numerous portfolio accounting systems, along with adaptable imports from sponsor platforms. Additionally, a proactive CRM system and document repository provide easy access to important updates without the need to exit Outlook, enabling users to swiftly organize meetings, take notes on discussions, and track reminders and historical data. User engagement significantly increases when individuals can customize the interface to align with their personal preferences, whether in an office setting or on mobile devices. Furthermore, insights into social interactions play a crucial role in enhancing client relationships and generating referrals, ultimately contributing to the long-term success of the business.

Dynamic Self-Syndication™ is our powerful marketing automation software that will help you take your law practice or medical practice to new heights. Are you tired of manually connecting the dots and trying to manage multiple tools for your marketing? DSS makes it easy to manage your website, traffic and leads, email marketing reputation, social media, local listing, and email marketing. There is no need to purchase separate software or tools. DSS is more than a CMS like WordPress. It's marketing automation software that will make you stand out from your competitors. DSS CRM lets you create automated email drip campaigns, newsletters, and follow-up sequences to your contacts. You can tailor your email campaigns to meet the needs of your users. To stay in touch and nurture your contacts, create branded newsletters that include links to content from your site.

Tattle stands out as the premier Customer Experience Improvement (CXI) platform tailored for restaurant and hospitality managers to gather and respond to guest feedback effectively. In today's competitive landscape, traditional methods such as online reviews or mystery shoppers fail to meet the strategic needs of modern restaurant operators. A robust feedback system that identifies key opportunities through a data-driven methodology is essential. That's why Tattle employs causation-based surveys that boast an impressive 94% completion rate, providing you with 20 times more data compared to other options. Additionally, Tattle harnesses the power of Machine Learning to prioritize the most impactful opportunities that enhance guest satisfaction and drive revenue. Operators can establish monthly targets based on the specific opportunities unique to each location, ensuring the team is aligned and focused on executing actionable items while monitoring their progress over time. Furthermore, Tattle offers comprehensive tracking of important metrics and allows operators to compare reports across various parameters such as daypart, ordering channels, top box scores, incident rates, and more to optimize performance. This multifaceted approach ultimately empowers operators to make informed decisions that lead to improved guest experiences and business outcomes.

Customer Relationship Management (CRM) enables organizations to effectively oversee their interactions and relationships with clients and partner associates. At Skyward Techno, we recognize the significance of your customer connections and the specific needs you have. Our CRM Software is designed to empower businesses to leverage their customer relationships while taking your insights and requirements into account. By automating everyday tasks for sales, service, and marketing teams, our CRM frees up valuable time and expertise, allowing them to focus on generating leads and finalizing sales. With a host of customizable features, this CRM software serves as the comprehensive solution you've been searching for. It caters to the needs of both small and medium-sized enterprises, making it an accessible and flexible option. Essentially, Skyward CRM is your partner in ensuring that you and your sales team accomplish the right objectives at the optimal moments, driving success in your business endeavors. Furthermore, the user-friendly interface enhances the overall experience, making it easier for teams to adapt and thrive in a competitive market.

The Clarabridge Platform consolidates various Voice of the Customer (VoC) data, as well as customer feedback and interactions, into one cohesive system. Utilizing advanced AI-driven speech and text analytics alongside top-tier Natural Language Understanding (NLU), it assesses the dialogues occurring between your customers and employees daily across phone calls, live chats, private messages, and social media channels. With Clarabridge, you receive prompt insights into how easy it is for customers to engage with your business (Effort), their loyalty and emotional responses, the underlying reasons for changes in Net Promoter Score (NPS), as well as issues related to customer churn or increased contact volumes. The insights provided by Clarabridge enable swift decision-making, prompt actions, and effective tracking of outcomes. By collaborating with Clarabridge, you gain access to solutions specifically designed for enhancing customer experiences, supported by a state-of-the-art AI-powered text analytics engine, facilitating a transition from confusion to clarity to fully comprehend each customer engagement. As the only platform that effectively captures customer sentiments, Clarabridge empowers businesses to enhance their customer relationships.

AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.

World-class product, world-class support. We go the extra mile to make sure you are able to provide the best service for your guests. For any business. Motels, resorts and hotels. We have a solution for you, no matter how many rooms you have. Our implementation professionals will work closely with you to ensure that our solutions are a good fit for your business. We will show how to use our tools to save you time and make more money from each guest transaction. It doesn't have to be difficult to change software. Our work is guaranteed. We guarantee your complete satisfaction or we will return your money. Motels, resorts and boutique hotels are all options. We have a solution for you, no matter how many rooms you have. Our solutions can manage your reservations, deposits and check-outs, guest files, payments, sales, audit reports, and guest folios.

An effective CRM system designed to keep track of all showroom visits, bookings, vehicle transactions, loans, and payment timelines is essential. You can establish revenue-based sales goals for various periods such as monthly, quarterly, or biannually. Additionally, it's possible to set, oversee, and evaluate sales targets for both your enterprise and the members of your banking sales team. This tool allows you to assess and enhance the sales performance of your business and sales personnel alike. You can easily check the status of every follow-up and prioritize leads to expedite the process of opening new accounts. Furthermore, by evaluating the condition of each lead follow-up, you can strategically prioritize efforts to boost sales more efficiently. Ultimately, this CRM empowers you to streamline operations and maximize your sales potential.

The founders of Votenza possess a wealth of experience, and their products reflect this expertise rather than being the result of a fleeting startup mentality. With almost two decades of dedication to Votenza, we’ve realized that overly complicated systems often lead to more frustration than effectiveness. There are three kinds of companies in this industry: those that remember your name but always seem to have a product that lacks something essential, and those that boast the newest innovations but only provide you with a ticket number when you reach out for help. Votenza stands out not only because of our advanced PowerPlan work plan, but also due to our commitment to blending cutting-edge technology with an unparalleled level of customer service reminiscent of luxury boutique hotels. Our products are versatile enough to function independently or be integrated together, providing dealerships with an effortless, straightforward, and comprehensive solution tailored to their needs. Through our dedication to quality and service, we aim to redefine the expectations of dealerships everywhere.

Make a lasting impression on everyone you encounter with your customized "contact me" page, crafted by you and shared amongst your colleagues. Eliminate expenses and the inconvenience of creating and printing traditional paper business cards by generating branded digital cards for each team member using Inigo. Every time you network, Inigo efficiently gathers details about the individuals you meet, including who they are, where you met, and essential contact information to help you remember them. Surprisingly, less than 12% of physical business cards make it into a company’s CRM; however, with Inigo, you can seamlessly upload all the contacts your team interacts with into a single, centralized database. You can oversee your digital business cards through the Inigo back office while designing eye-catching templates that can be easily shared with your team's smartphones, ensuring everyone is always equipped with their latest contact information at their fingertips. This innovative approach not only modernizes networking but also enhances collaboration within your organization.

Foresight™ stands out as the premier platform for managing customer experiences in the automotive sector. It is designed to be fast, powerful, and user-friendly, making it the preferred option for businesses in the industry. With years of technological advancement and innovation, this platform offers a fully-customizable and data-driven solution that operates in real time, empowering users with valuable insights at every interaction point. Our committed teams of consultants collaborate closely with clients from the very beginning, determining essential requirements and tailoring the software to align with brand identities. Following comprehensive training for your team, we assist in implementing the platform across your dealerships within a swift 90-day timeframe, guaranteeing that your new customer experience management strategy is effectively positioned for significant and meaningful engagement with customers. This approach not only enhances operational efficiency but also fosters stronger relationships between businesses and their clientele.

Many organizations are not facing a lack of data; instead, what they truly need is a dependable method to create data, insights, and engage their audience in a manner that leads to meaningful business outcomes. While anyone can pose questions, CredSpark empowers you to formulate the right inquiries while effectively listening to your audience's feedback on a large scale. Discover how CredSpark assists organizations in transcending mere transactional data to cultivate insights and information that elevate their business performance. By engaging with CredSpark's Thought Starter, you can answer a few questions, and we will highlight opportunities tailored to your interests, objectives, and requirements. If you’re curious to explore further, simply inform us at the end, and we will connect with you to design a customized proposal. Our clients often begin with a desire to understand their audience better, and with the support of CredSpark, they establish ongoing dialogues with individual audience members at scale, thereby enhancing data collection, insights, interactions, and ultimately transactions. This approach not only fosters a deeper connection with the audience but also leads to more informed decision-making and strategic growth.

In today's world, we find ourselves in an "experience economy" where the overall experience takes precedence over the actual product for consumers. The importance of gathering customer feedback and conducting data analysis has reached new heights, making it crucial for monitoring customer satisfaction. To address this challenge, it is vital to meticulously evaluate key metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and CES (Customer Effort Score) to effectively enhance and manage customer experiences. By utilizing Vocaza, you can confidently oversee your operations and make notable strides in boosting customer satisfaction. This approach not only fosters loyalty but also drives long-term business success.

DotAlign software empowers clients to utilize their networks to achieve growth and economic advantages, whether it involves securing deals, attracting capital, making introductions, or enhancing recruitment efforts. The innovative DotAlign Cloud efficiently and intelligently gathers relationship insights and contact details from both structured and unstructured data sources, such as emails, meeting requests, contact cards, LinkedIn profiles, and CRM systems, enabling users to inquire about connections, their level of familiarity, and the best communication methods. Operating out of New York City, the DotAlign team combines extensive experience in developing secure and private enterprise solutions. This robust tool is designed to efficiently update and refine your Salesforce database with accurate, de-duplicated data sourced directly from your email accounts. By analyzing interaction data, recency, and contact engagement, you can identify the most significant relationships for your organization, ensuring you prioritize connections that can drive your success. Ultimately, DotAlign enhances your ability to navigate and maximize your professional relationships for better outcomes.

Develop competitions, engaging content, and email campaigns that enhance revenue, expand your database, and boost audience interaction. Increase revenue through the sale of sponsorships and tailored solutions that cater to advertisers seeking valuable sales leads. Grow your email lists by obtaining opt-ins, while simultaneously crafting detailed consumer profiles utilizing first-party data. Produce entertaining and shareable content that attracts new visitors and encourages repeat visits from your audience. Contests not only provide a revenue stream for your advertisers but also generate enthusiasm among your audience, contributing to the growth of your email database. You can engage an even wider audience by offering additional chances and incentives for social sharing. Design memorable experiences that both your audience and advertisers will appreciate. Gain deeper insights into your users' interests while building comprehensive consumer profiles, which can be utilized for more focused email marketing initiatives. By continuously refining your strategies, you can ensure sustained engagement and revenue growth.

SaaS platform that offers 70+ Customer Experience-Flows for CRM and Marketing to mid-sized businesses and enterprises. We help you generate revenue at every touch point of your customer journey. All our CX-flows are ready-to-go so you don’t have to wait for IT or Implementation Partners’ to shine as a marketer. Manage Audiences and manage Engagement Programs, Member/get-Member, Loyalty Programmes, Discount Schemes VIP Clubs Advocacy Engines, Look at-Me Programs and many more. Your customers will be more satisfied with your customer service. Before the rest.

The mortgage source integration facilitates a smooth transition of the information gathered from your tailored fact-find into the APIs of 27Tec. By merging this data with the extensive pre-existing filters that 27Tec provides through its standalone service, users can take advantage of a wide array of lenders, packagers, clubs, and products, all while benefiting from the comprehensive product specifications and advanced research logic that 27Tec integrates into your CRM. After receiving your results, you can easily utilize the documentation options offered by 27Tec; with just one click, you can download Evidence of Research (EOR) documents and a European Standardised Information Sheet (ESIS)—both of which can be customized with your specific fees and broker details. Furthermore, these documents will be conveniently stored within your CRM, ensuring that you can access them throughout the application process whenever needed. This streamlined process enhances efficiency and ensures that you have all necessary documentation readily available.

The Nowtis Suite is an innovative ERP solution tailored for enhancing customer relations, enabling you to create and oversee all your marketing campaigns effectively. Serving as a comprehensive manager for various campaign types, this suite facilitates seamless integration of your contact center with other essential software within your organization. It supports multiple sites, campaigns, channels, and advertisers, allowing you to consolidate all interactions with your prospects and clients in one place. You can effortlessly manage mass communications through fax, email, or SMS, scheduling them according to your preferences. With robust analytics at your fingertips, you can track metrics such as erroneous email addresses, open rates, read rates, and click rates. The suite also allows for the integration of customer and prospect databases while facilitating checkouts, whether done manually or automatically, and accommodates various formats like CSV or Excel. Data files can be automatically integrated via email, FTP, or web service, and you also have the option for real-time manual integration. Additionally, you can extract data both in real-time and automatically, with the flexibility to adjust your parameters and fully customize your extraction templates. Overall, the Nowtis Suite provides a comprehensive toolset that streamlines your marketing efforts and enhances communication efficiency.

TUMBLEHOME ENTERPRISES is a collective of experienced consultants dedicated to addressing all your technological requirements. We have developed List Master, an incredibly robust and user-friendly cloud-based CRM that we are eager to demonstrate to you. Our services encompass support, customization, and data migration for various CRMs and database systems, so please share your specific needs with us. We also cater to all kinds of websites, whether you require minor adjustments, transitioning to a new platform, or creating an entirely new site from scratch. Our skilled designers and developers are equipped to ensure that your project is executed flawlessly. Additionally, we offer hosting solutions for websites, email, list servers, databases, file transfer sites, and document management systems, along with a variety of online applications tailored to your needs. Our expertise extends to a wide array of platforms and content management systems, including Drupal, WordPress, and Expression Engine, with a particular affinity for Drupal. As specialists in system administration, we prioritize setting up systems securely and efficiently to maintain seamless operations. With our commitment to excellence, we strive to be your trusted partner in navigating the digital landscape.

Boost your revenue and profits while streamlining your operations. Elevate customer engagement and gain invaluable insights into your brand with ServiceCheck's advanced engagement tools. Deliver an outstanding omni-channel service experience to your clients, all while enhancing efficiency and safeguarding your brand's integrity. Transform your contact center’s performance with our intuitive software, designed for seamless configuration to address both brand-wide and local requirements. Modern customers demand service availability on their terms, around the clock, and our expert support team has been delivering 24/7 solutions for nearly three decades. It's crucial to provide your customers with comprehensive omni-channel service options; we deliver a cohesive experience across all platforms, including web, mobile, digital, phone, email, and social media. Allow your customers the freedom to choose their service method. With our top-tier web solutions and in-depth brand insights, our dedicated team will work to enhance your self-service capabilities, ensuring your clients receive the support they need, whenever they need it. By prioritizing customer autonomy, we help foster loyalty and satisfaction in an increasingly competitive landscape.

We provide a distinct application that manages your organization's employee directory, allowing you to make updates that are automatically disseminated to everyone. With EasyGrouper, contacting your colleagues through calls, texts, and emails is just a simple tap away. Our dedication lies in being the most secure business communication tool available. We do not have access to credit card information, messages, or group details; our sole focus is to deliver the finest communication support for your organization. EasyGrouper Alerts enable you to swiftly text or email a specific group, office location, or even your entire account instantly. Whether a key client experiences a problem, a natural disaster occurs, or a vital system fails, EasyGrouper Alerts allows you to connect with your team immediately, and team members can reply to the alert by either accepting or declining it, or informing others that they are safe! This ensures seamless communication during critical situations, making it an essential tool for any organization.