Best Free CRM Software of 2025 - Page 17

Sales Infinite serves as an all-encompassing platform that integrates CRM with comprehensive Customer Lifecycle Management and E-Commerce functionalities. In today's fast-paced marketplace, a standard CRM system is inadequate for effectively overseeing customer interactions. It's essential to break down the barriers of conventional systems in order to develop a robust and engaging relationship management approach. Without complete insight and authority over the entire customer journey—including sales orders, invoices, payments, and support data—how can any organization truly nurture their customer relationships? While numerous CRM solutions assert that they offer an all-in-one answer, one undeniable fact remains: they struggle to foster genuine connections with customers. When a prospect transitions to becoming a customer, traditional CRM systems often fall short, leaving businesses ill-equipped to manage the evolving relationship. This gap highlights the necessity for an integrated solution like Sales Infinite, which is designed to bridge those shortcomings and enhance customer engagement.

Introducing SAM, your ultimate relationship facilitator! This innovative network-driven relationship manager features a fully humanized voice-activated conversational AI designed to enhance your leadership capabilities. SAM simplifies the process of securely sharing introductions and referrals within your trusted circle of colleagues, contacts, and connections. Exclusively available by invitation, SAM evaluates the strength of your relationships through various touch-points and time-related factors while maintaining the highest standards of privacy. Joining is completely free, with no unwanted advertising or spam. SAM combines the convenience of a cloud-based application with the added benefit of voice-activated conversational AI, allowing you to accomplish tasks with minimal data entry, clicks, and software training. You can engage with SAM through voice or chat, enabling efficient task completion without the need to familiarize yourself with a new system. Impressively, SAM operates 402% faster through its voice-activated capabilities compared to other platforms available today, making it an unbeatable choice for effective networking and relationship management. With SAM, you can experience a new level of productivity and connection.

Copy2Contact is utilized by both businesses and individuals to efficiently gather essential information regarding clients and potential leads. Seasoned professionals leverage Copy2Contact to reduce their data entry efforts by an impressive 98% while enhancing their accuracy threefold in everyday operations. This tool seamlessly integrates contacts, leads, appointments, and events into platforms like Microsoft Outlook and Salesforce.com on a PC, as well as into the address book on an iPhone. Users can easily extract contact details from sources such as emails, documents, resumes, and websites. Copy2Contact boasts proprietary technology that streamlines the management of contacts and appointments. By capturing complete contact or appointment information in one go directly from the screen, it eliminates the need for manual retyping, thereby minimizing errors and saving valuable time. This innovative solution effectively operates from various sources, including email signatures and web search results, ensuring it fits smoothly into a professional's daily workflow, enhancing productivity and efficiency even further.

You can get real-time, actionable feedback directly from your customers. You can respond in a few clicks! Get 10 surveys and an account completely free! Our customers receive a response rate of 80%+ on average. Customer churn can be reduced by responding to customer issues immediately. Positive reviews and word-of mouth across multiple platforms will increase. We work with many Fortune 500 companies and meet or exceed all GDPR requirements. Send surveys in just 2 minutes. No development required.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

QUESTIONSTAR is a powerful tool for conducting online surveys. It is easy to create professional surveys at any level of complexity and to analyze the data collected online. Correlations, crosstabs, regression analysis, t-tests, etc. The tool can be used online. QUESTIONSTAR eliminates the need for additional analysis software in most cases. All professional functions are included in all tariffs. All paid plans allow for flexible customization of questionnaires and white-label survey designs. MS Office allows you to export and edit results of analyses, tables, and graphs. Free version available.

LiveSupporti serves as a vital live chat solution that links your website with your customers, facilitating real-time conversations with visitors. Integration is a breeze; simply insert a single line of code into your site and you’re ready to engage with clients. Even when you're not available, you’ll receive offline messages from clients, allowing you to initiate email discussions straight from your dashboard. All communications via live chat are secured with encryption and SSL protection. You'll receive sound alerts and visual notifications when new messages arrive, ensuring you never miss a request. Additionally, you can track the origins of your chat requests effortlessly. The customization options allow you to select colors and design features for your live support chat widget, ensuring it harmonizes perfectly with your website's aesthetic. No coding expertise is necessary for this process, as adjustments can be easily made through the settings page in your live support account, making it accessible for everyone looking to enhance their customer interaction.

InTouch is a highly regarded sales and marketing platform that consolidates over ten essential business tools, providing a comprehensive solution to both manage and expand your business, thus removing the necessity for expensive multiple systems. With InTouchCRM, you can securely store your contacts in the cloud, allowing your team to access this information from anywhere and at any time, which enhances collaboration while on the move. You can easily retrieve all crucial details about your prospects and customers, including their contact history, engagement metrics, and current status in your sales pipeline. Additionally, you can document all interactions such as calls and meetings, ensuring that your team stays informed and that your customers enjoy a seamless experience. This integrated approach not only boosts efficiency but also fosters stronger relationships with your clientele.

Voicent CRM enables you to effectively oversee customer relations, speed up your sales process, and maintain complete oversight of your business operations. By utilizing our comprehensive CRM solution, you can streamline your business workflows through integrated phone, text, and email functionalities. Additionally, you can effortlessly incorporate any Voicent application with the CRM to create cohesive marketing strategies, enhance sales efforts, and improve customer support. Voicent's communication tools for voice, text, and email can directly access your contact lists within the Voicent CRM, eliminating the need for any complex integrations or additional steps. This ease of use allows businesses to focus more on growth while minimizing administrative burdens.

An intuitive drag-and-drop screen designer allows users to craft a digital journey featuring tailored CSS and streamlined workflows for seamless processing. This platform comes equipped with ready-to-use industry and product-specific templates that can be modified with ease. By merging an easy-to-navigate user interface, an advanced process designer, and intelligent business rule engines, organizations can accelerate the implementation of their digital strategies. The tool supports the creation of responsive designs that function effectively across various devices, enhancing user engagement and providing a smooth experience. Customers are empowered to take charge of their journey, allowing for the conversion of spontaneous sales opportunities. Additionally, users can design sophisticated, integrated journeys with automated business rules that enable immediate fulfillment. By employing effective customer-centric methodologies, this solution breaks down silos and significantly shortens the time required to develop digital journeys by 70% through its codeless drag-and-drop functionality. Such capabilities not only streamline the design process but also ensure that businesses can adapt swiftly to changing market demands.

Effective Strategies for Managing Your Contacts. Our user-friendly contact management system caters to individuals, teams, and small businesses alike. By linking various accounts or sources, we help you develop a consolidated address book tailored to your needs. Enjoy real-time updates on contact information that synchronizes seamlessly across multiple platforms and devices. Additionally, our service alerts you when any contact details may be outdated. With automated scans, we guarantee that you possess the most precise information available. We identify duplicates and streamline updates, making contact management hassle-free. You can easily merge duplicate entries to establish a cohesive address book that spans across different accounts and devices. By taking a single piece of information—whether it's an email address, social media handle, or phone number—we enhance it to provide a comprehensive profile. Our enriched, contextual data helps ensure that you connect with the right individuals every time. Furthermore, we offer a convenient solution for digitizing business cards, with each entry being double-verified before being incorporated into your address book. You can effortlessly scan and save business cards while on the move using our mobile app, or opt for bulk uploads through our web application, ensuring that your contacts are always organized and accessible. This combination of features makes our service an indispensable tool for anyone looking to streamline their contact management.

Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.

Enhance your customer satisfaction while reducing support expenses by 30% to 50%. With AnswerDash AI, customers can receive intelligent, immediate responses without navigating away from the page. This innovative solution anticipates user inquiries and delivers contextually relevant Q&A tailored to the webpage or customized for individual users. As a result, your clients can find quick answers without the need to submit a ticket or initiate a live chat. By leveraging webpage content and user profiles, you can effectively predict user questions and improve overall engagement.

Log in and operate from any location you choose. Your sales data, products, and reports are consistently accessible, secure, and current. gxCommerce point of sale is functional on iPads, Android devices, Macs, or PCs, requiring only a web browser for access. It might even be compatible with the POS hardware you currently possess. This point of sale solution seamlessly integrates with the gxCommerce system. However, your terminal may not be entirely connected with your accounting, support, and other applications, which could limit its overall functionality. This adaptability ensures that you can maintain productivity regardless of your working environment.

Gauge on-site customer satisfaction using our iPad survey application, allowing you to gather and evaluate customer feedback effortlessly while on the move! This tool provides insight into your team's performance on a daily basis. Our application is designed to help you pinpoint and address key challenges effectively. You can utilize the tab survey feature as an offline survey solution. Simply download the iPad application along with your survey to begin data collection, with the option to upload your findings later. Leverage our iPad survey app to track the vital KPIs that are crucial for your organization. Whether you're focusing on customer insights, employee feedback, or simply collecting data offline, tabsurvey is the perfect choice for a quick setup in just five minutes. By signing up for an account, you can create your initial survey with ease. After that, download our survey app from the App Store onto your iPad and transfer your survey to the device. The iPad Survey App will transmit data when connected online, allowing you to access and review your reports through any web browser. You can also categorize your data based on location or time, or download it for more in-depth analysis of the results. With this app, gathering actionable insights has never been more straightforward!

Engaging with marketing leads, maintaining their interest, and identifying the most effective marketing strategies are crucial tasks. ReachEdge software, developed by ReachLocal, is designed to assist with these objectives. In today's environment, consumers encounter a multitude of advertising messages across diverse platforms, whether through mobile devices, websites, social networks, or traditional media. We are here to provide support. Digital presence permeates every aspect of your operations, and as the sole prominent local media organization affiliated with the USA TODAY Network, we have earned the trust of businesses like yours in navigating the complexities of this digital landscape. By partnering with a renowned global leader in digital marketing, ReachLocal, we are enhancing local digital marketing efforts to deliver even more significant results, driven by our commitment to achieving impactful outcomes for your business. Our organization, along with our products and corporate culture, consistently receives recognition for excellence in the industry, further solidifying our reputation as a leader in the field.

You can increase activity, set more appointments, and drive revenue with less effort. Spotio Mobile App helps your reps stay organized and productive in the field. This App Gives You the Visibility You Need to Improve Field Sales Performance and Get Real-Time Data. Your representatives will be able to keep track of all their appointments, tasks, routes, sales activities, lead notes, and other information. Automated data entry allows field reps to be more productive and focused in the field.

Service-Intel offers a comprehensive software and CRM solution tailored for the auto repair sector. This innovative platform proactively detects service requirements, enabling accurate estimates and sales opportunities prior to vehicle drop-off—essentially functioning as a pre-inspection tool. By providing impartial recommendations based on a vehicle’s service history and daily mileage, it fosters both trust and increased sales among customers. Furthermore, SI's point-of-sale predictive reporting consistently surpasses client expectations through its exceptional accuracy in service management and transparency in sales processes. This ensures that automotive businesses can operate more efficiently while enhancing customer satisfaction.

BitFaster Alerts offers unparalleled flexibility, allowing you to seamlessly integrate with your current databases or applications to create automation solutions tailored to your needs. Whether you're aiming to set up straightforward instant notifications through Email or SMS or execute intricate data transformations, you can have everything operational within just a few hours. With BitFaster, the management of Bounced Emails and Unsubscribe Requests can be completely automated, ensuring a hands-free experience. You have the option to configure BitFaster to respond based on your specific inputs, making it highly customizable. Additionally, BitFaster Live provides real-time tracking of Email Campaigns, Bounced Messages, and Unsubscribes, giving you immediate insights into your performance. We assist you in navigating ISP restrictions, maintaining your Reputation Score, and implementing best practices to enhance message delivery efficiency. Furthermore, we offer both Shared and Dedicated SMTP services for your bulk email campaigns, or you can utilize our BitFaster Cloud for distribution. No matter your preference, we've got you covered! Our solutions are designed to empower businesses and streamline communication effectively.

An all-encompassing solution for managing business operations related to services and repairs. You can create job sheets, oversee services, and produce invoices seamlessly. This platform offers a straightforward yet advanced sales billing system, facilitating invoice generation and tracking of payment details. It includes a unified module designed to handle both products and spare parts inventory efficiently. Features such as stock management, consumption history, and stock transfers are seamlessly integrated. Whether you manage multiple branches or operate franchise locations, the system allows for the creation of unlimited branches and user accounts under a single license. You can establish your entire operational network from the outset with any of our licensing options and scale up only as your usage increases. It exemplifies a genuine pay-as-you-go approach, ensuring you remain constantly connected to your business. Access our mobile application for easy login. It’s designed to grant your managers, technicians, and front desk staff the ability to complete their assigned tasks through the app. The process for pickup and delivery repair services encompasses everything from request generation to pickup assignment, confirmation, product receipt, inspection, service, billing, and final delivery, ensuring a comprehensive service experience. This all-in-one solution simplifies the workflow for businesses in the repair industry.

We transform restaurant branding into stunning digital experiences that stand out. Are you eager to connect with even more of your guests online? Explore the various resources available in our learning hub. LevelUp is at the forefront of creating exceptional digital experiences tailored for forward-thinking restaurant brands. We would love to discuss potential collaboration opportunities with you to enhance your brand's digital presence. Together, we can create impactful experiences that resonate with your audience.

CloudCC is the best CRM solution. It helps you build strong customer relationships, connect with clients across sales, marketing and customer service, and more.

Manual methods for syncing contacts, calendars, and notes with smartphones often lead to errors and consume valuable time. Custom applications frequently lack scalability or come with restricted features. In the absence of an automatic Global Address List (GAL) synchronization solution, employees may find themselves wasting time searching for up-to-date contact information, struggling to recognize important business calls, or resorting to manual updates. Additionally, if shared calendars remain unsynced, it can result in missed crucial meetings and hinder effective management of projects, emergencies, or shift schedules. The CiraSync platform offers a centralized administration experience complete with single sign-on, detailed control, and top-tier support. There’s no software installation required, no configuration for clients, and users won't need any training. Sync an unlimited number of contacts, shared calendars, and notes several times throughout the day. You can manage who has access to specific contacts and calendars by utilizing existing distribution groups, ensuring that everyone stays informed and organized in their communications. This approach not only enhances productivity but also streamlines the workflow across teams.

GroHawk leverages NPS, CSAT, and CES metrics to gauge current customer sentiment regarding your brand. Are your employees and customers poised to resume business interactions with you? What improvements would they desire? If you need a solution for collecting customer information for Track & Trace, you can survey your employees to gauge their feelings about your new protocols as they return to work. Engage with your customers to grasp their concerns as they start shopping with you again. By gathering customer information, you can ensure compliance with government regulations while reopening your business. GroHawk comes equipped with industry-specific survey questions designed by top retail experts. You can also supplement core surveys with your own unique questions to gather feedback on various aspects of your offerings. The system generates multiple report formats, providing you with detailed insights for a deeper understanding of customer behavior and preferences. Additionally, leveraging this data can lead to informed decision-making that enhances customer satisfaction and loyalty.

We offer cloud-based business management solutions designed to enhance the efficiency and effectiveness of your operations as your business grows. With affordable internet access, entrepreneurs can take advantage of these solutions without breaking the bank. Instead of investing heavily in enterprise software, hardware, and technical staff, small, micro, and mini businesses can benefit from cost-effective cloud-based IT solutions that charge on a per-user basis. There’s no need to pay for features that may not be relevant to you right now; you only pay for what you actually use to run your business. When your team is ready, you can easily upgrade to more features in the future. Our management information system (MIS) reports provide valuable insights that support informed decision-making through thorough data analysis. With our analytical tools and reports, you can consistently make informed choices, and you can access your data with just a click at any time, ensuring you have the information you need at your fingertips. This flexibility allows you to adapt your business strategy as necessary, making it easier to respond to changing market conditions.