Best On-Premises Communications Software of 2025 - Page 7

Hyprnote is a cutting-edge, open-source notepad designed specifically for professionals who often find themselves in back-to-back meetings, emphasizing a local-first approach powered by AI. The application transcribes and summarizes discussions directly on your device, ensuring that no data is uploaded to the cloud. By utilizing open-source models such as Whisper and HyprLLM, it captures audio from both your microphone and system audio during meetings, delivering real-time transcripts and well-crafted summaries that seamlessly merge your informal notes with contextual insights from the conversation. Users have the flexibility to tailor their experience with customizable templates and autonomy settings, allowing them to determine how much the AI modifies their input, whether they prefer to keep it close to their original notes or to generate more polished narratives. Additionally, the platform includes an integrated AI chat feature that can respond to inquiries like "What were the action items?" and "Translate this to Spanish." It also supports various extensions and workflow automations, while offering integration with popular tools such as Obsidian and Apple Calendar, along with options for enterprise-ready self-hosting. Overall, Hyprnote is a versatile tool that enhances productivity and streamlines the note-taking process for busy professionals.

For more than a decade, KingAsterisk Technologies has specialized in delivering innovative contact center software tailored to businesses across industries like telecom, healthcare, banking, education, and e-commerce. Their solutions combine scalability, security, and efficiency, enabling organizations to engage with customers seamlessly. With features such as Avatar Dialer, CRM Dialer integration, cloud deployment, and custom Asterisk development, companies benefit from optimized call routing and improved customer interactions. The platform supports voice, chat, email, and social media channels in a unified system, ensuring an effortless support experience. Real-time analytics and call monitoring equip managers with actionable insights to drive performance. KingAsterisk also provides customization, 24/7 live support, and server installation services to match unique business requirements. Over 1,500 satisfied clients trust them for delivering secure, high-quality VoIP and telephony solutions. This combination of innovation, expertise, and customer focus makes KingAsterisk a dependable choice for businesses worldwide.

Gladia is a sophisticated audio transcription and intelligence solution that provides a cohesive API, accommodating both asynchronous (for pre-recorded content) and live streaming transcription, thereby allowing developers to translate spoken words into text across more than 100 languages. This platform boasts features such as word-level timestamps, language recognition, code-switching capabilities, speaker identification, translation, summarization, a customizable vocabulary, and entity extraction. With its real-time engine, Gladia maintains latencies below 300 milliseconds while ensuring a high level of accuracy, and it offers “partials” or intermediate transcripts to enhance responsiveness during live events. Additionally, the asynchronous API is driven by a proprietary Whisper-Zero model tailored for enterprise audio applications, enabling clients to utilize add-ons like improved punctuation, consistent naming conventions, custom metadata tagging, and the ability to export to various subtitle formats such as SRT and VTT. Overall, Gladia stands out as a versatile tool for developers looking to integrate comprehensive audio transcription capabilities into their applications.

The Enterprise Testing Suite (ETS) is an automated testing solution that provides users with boundless testing capabilities. Depending on business requirements, ETS can be implemented either as a Software as a Service (SaaS) or as an on-premise software solution. With ETS, users can conduct comprehensive tests of their IVR configurations within just a few hours. Additionally, the platform allows for real-time monitoring of results, enabling users to quickly identify and address any issues that arise. This flexibility and efficiency make ETS a valuable tool for businesses looking to streamline their testing processes.

TeleManagement Technologies' WinBill is a leading telecom expense management software solution. WinBill is easily accessible and has a central database of information. It provides businesses with an accurate inventory and expense list for all vendors, IT services, and expenses. WinBill makes it easy to keep track of contracts, manage IT budgets, and eliminate late payment fees. The solution's flexible reporting tools allow users to easily create and schedule reports, or access information via the web. WinBill.Net has a robust set of features such as our service bureau module, ability to track and manage purchase orders , WinBill Web dashboard, and savings discovered (telecom dispute tracking). WinBill drastically reduces your teams time spent managing and approving your monthly telecom invoices and allows your team to manage by exception - spending time researching those invoices that have increased or decreased making you more efficient and helping find those on-going billing problems. Contact us for a live demonstration to determine if WinBill is a great fit for your company.

China Telecom (Americas) Corporation (CTA) offers a wide range of customized, cost-effective, and integrated network and communications solutions to its diverse customer base. We are a leading facility resale carrier with access to providers from Asia and the Americas. We offer a variety of communication and datacenter services for multinational clients. CTA has offices in Chicago and Dallas, Los Angeles, San Jose Sao Paulo, Toronto, and Herndon in Virginia. CTA's turnkey, one-stop solutions help businesses in the Americas meet the challenges of the complex business environment.

Cloud-based call center software is designed to resolve the challenges faced by traditional on-premise systems. Our solution enables businesses to operate their call centers from anywhere while safeguarding their data against potential security breaches. Sip2Dial’s innovative cloud call center software equips agents with essential tools and relevant information. Featuring a user-friendly interface, our platform seamlessly integrates customer interactions from multiple channels and allocates them to the appropriate agents. A standout feature of our software is its ability to minimize hold times by offering customers the option to receive a callback when their turn arrives, enhancing their experience. This approach not only increases visibility and transparency but also simplifies operations significantly. At Sip2Dial, we prioritize understanding the unique needs of our clients, dedicating time to customize deployments that cater specifically to various contact center requirements. By conducting thorough data collection and analytics, we aim to enhance operational efficiency, optimize resource utilization, and foster improved business results. Ultimately, our commitment is to empower businesses with the tools they need for effective communication and customer satisfaction.

Service AR uses augmented reality to enhance operations by overlaying contextual data related to the surrounding environment on any mobile device. Workers can view their immediate environment through devices such as smartphones or smartglasses, augmented with digital components like navigation, step by step instructions, and remote assistance. This provides operators with visual training and guidance, allowing them carry out complex processes safely and efficiently. VIEWAR is the only system that offers this comprehensive feature set in a single product. Source code access allows for advanced customization and seamless integration.

MiaRec is a leading provider of conversational intelligence and automated QA for contact centers. MiaRec solutions offer a powerful combination of easy management, reliability, and rich functionality. MiaRec allows contact centers to do more with less so leaders spend less time looking for issues and spend more time solving them by modernizing workflows and surfacing valuable intelligence at scale. MiaRec's Conversational Analytics Platform not only records customer interactions compliantly and securely but enables contact centers to maximize efficiency and enhance the relationship between company and customer with state-of-the-art Voice AI and machine learning. MiaRec products help contact centers do more with less so leaders spend less time looking for issues and spend more time solving them. MiaRec customers improve agent productivity and contact center efficiency; increase customer satisfaction; increase agent agent and customer retention; and more.

Unified Communications, OTT, and telecom providers can configure, launch, and monetize any type communication service in IP networks. This includes Unified Communications, Hosted IP PBX / IP Centrex and SIP Trunking. DID Management, DID Management, OTT Voice and calling cards. VoLTE/VoWiFI are some of the key functional modules. Key functional modules: Class 4 & 5 SIP softswitch, for residential and enterprise telephony service; convergent online billing, service provisioning and charging (optional).

Genesis Call Accounting is a web-based and client-based solution that provides complete Call Accounting & Traffic reporting, inventory management, Telecom Analytics, Company Directory and Fraud Detection. Genesis Call Accounting can be used as a hosted or on-premises solution. Genesis has the right solution, no matter if you manage a small motel, a large corporation with many branches offices, or whether you need to allocate telephone charges, bill guests, clients, or projects, monitor telephone traffic, trace abuse and fraud, track sales and advertising activity, and be alerted to 911 calls. Genesis offers Call Accounting solutions for any size business, industry, and application. Genesis will ensure that your telecom investments are maximized.

Cloud-based call center solutions, commonly referred to as Software as a Service (SaaS), represent a significant improvement over traditional on-premises systems. The Castel Call Center as a Service operates on a subscription model that utilizes cutting-edge technology to ensure that agents can engage with customers swiftly and effectively. By adopting our cloud-based solution, your organization benefits from a modern call center that offers both scalability and reliability, all while eliminating the need for costly installation, management, and maintenance of physical hardware or software typically required by on-site platforms. Moreover, Castel streamlines all your inbound and outbound workflow processes along with its applications into an integrated portal that is accessible via a single link, enhancing overall operational efficiency. This innovative approach not only simplifies communication but also empowers your team to prioritize customer satisfaction.

For over two decades, Diabolocom has been transforming customer engagement with our cloud-native Contact Center as a Service (CCaaS) solution. Powered by proprietary generative AI, Diabolocom delivers advanced automation, improved reachability, and actionable insights tailored to today’s customer service and sales demands. Our AI Assistant enhances each interaction through real-time transcription, satisfaction analysis, and predictive next-best-action guidance. What makes Diabolocom unique is our combination of native AI for CX and full telecom functionality, creating a hyper-customized telephony experience. By automating repetitive processes, teams can redirect their focus to driving customer loyalty and revenue growth. Our solution integrates natively or via API with CRMs such as Salesforce, Oracle, and Microsoft Dynamics, ensuring complete visibility across every touchpoint. Leading brands like Mitsubishi Electric, Nikon, and Brinks rely on Diabolocom to deliver differentiated, AI-optimized customer experiences. With 97% faster post-call handling and a 12% reduction in churn, our platform drives efficiency and keeps teams agile.

Bloomreach transforms the e-commerce landscape through personalization. Its innovative data engine consolidates real-time information about customers and products, enabling businesses to gain insights into true customer desires. By linking this insight across various channels, the e-commerce experience becomes boundless, adapting to customers’ evolving preferences as they shop. Powered by Loomi, Bloomreach's AI platform for e-commerce, this approach opens up countless new avenues for making purchases. The suite of Bloomreach products encompasses Engagement, a marketing automation tool; Discovery, an advanced e-commerce search solution; Content, a headless content management system; and Clarity, which offers AI-driven conversational shopping experiences. With numerous AI patents to its name, the company caters to a diverse array of global brands, including Williams-Sonoma, Bosch, Puma, and Marks & Spencer, illustrating its broad market impact. This comprehensive approach ensures that businesses remain competitive in a rapidly changing digital marketplace.

FaxCore offers a variety of deployment options, including on-premises, hybrid solutions with etherFAX, and entirely cloud-based services, catering to Fortune 500 and Fortune Global 500 companies for comprehensive enterprise faxing. Whether you require an on-premises fax server, a hybrid model, or a fully hosted solution in the cloud, we have the right cloud fax server tailored to meet your current and future needs. The traditional deployment approach allows for the necessary hardware and software for fax services to reside within your organization’s infrastructure, ensuring seamless integration along with complete visibility and control over fax operations. Our fully cloud-based fax services alleviate the burden on your internal IT team while still delivering the full suite of features found in traditional on-premises setups. With our cutting-edge cloud deployment, you can enjoy access to your fax services anytime and anywhere through major web browsers, negating the necessity for client-side software installations. This flexibility not only enhances user experience but also drives efficiency across your organization.

sam®, EHS Base System EHS online Software secova: The perfect tool for interactive knowledge management. The best EHS software online. sam®, you can easily organize, document, and perfect your operational training and instruction course systems. More than 2,600,000. Happy users with more than 1,000 customers!

Virtual IP PBX (Private Branch Exchange), or Phone System Appliance – CompletePBX is the heart and soul of Xorcom's hardware and software telephone systems. It's built on top of Asterisk and Linux platforms and is designed for stability and high performance. CompletePBX was built from the ground up to offer ease-of-use, advanced features, and security at all levels. Get a fully functional, free CompletePBX 5 virtual machine evaluation now! CompletePBX certification training is available online for free. It will guide you through the basics of the system. You can save a lot of time and effort if you do it yourself. We can help you get there quicker.

Ecosmob provides market-leading expertise and solutions for businesses around the world that implement trending technologies. Modernize your network with cost-effective and advanced solutions. Ecosmob offers innovative VoIP services that are tailored to your business' needs. Ecosmob has extensive expertise in Open Source Telephony development. You can create interactive, scalable and robust web applications with the most advanced tech stacks. A responsive website will take your business to the next level and make your brand stand out from the rest. Mobile application development services can help you expand your digital reach and reach a wider audience. We create mobile applications that are highly scalable and robust to meet your business needs. AI and ML technologies can open up new business opportunities and possibilities.

Sendy serves as a self-hosted email newsletter platform that allows users to dispatch trackable emails through Amazon Simple Email Service (SES). This capability enables you to send verified bulk emails at remarkably low costs while maintaining excellent deliverability. With Sendy, you can send rapid multi-threaded emails via Amazon SES for just $1 per 10,000 messages. Break free from the high costs associated with traditional email campaigns and the restrictions imposed by your hosting provider, all while benefiting from a remarkable deliverability rate. It offers exceptional value for your investment! You can view the performance of every campaign and autoresponder through visually appealing reports that display opens, clicks, bounces, complaints, and geographic data in an organized manner. It also allows you to export subscriber segments from your reports for re-targeting efforts. If you're managing various products or services, Sendy enables you to categorize them into groups known as 'brands.' You can even grant your clients access to their respective brands, allowing them to send newsletters independently at a price you determine. This flexibility makes Sendy an invaluable tool for both individual marketers and larger organizations.

Intranet software for healthcare, finance, and corporations. Your intranet does not have to be built by IT! Your intranet can be built by HR, marketing, and internal communicators. It will solve the unique problems of your organization. Our intranet software helps you create a vibrant workplace and keep your employees engaged, informed, and productive. It has over 100 features, including workflows and online forms that take the hassle out of work. Your employees will thrive if they have the right tools, knowledge, and resources at their fingertips. We built a platform that facilitates collaboration and information sharing will help you break down silos. All your files, policies and links can be found in one location. Share your company vision, mission and purpose, as well as news. You can organize and promote events, create photo albums, personalize your intranet, and much more.

Introducing a WordPress plugin that simplifies the process of gathering feedback on your web designs and projects. This tool utilizes a sticky-note style for comments, allowing for seamless interaction on your designs. It is self-hosted, white-label, and completely integrated with WordPress, providing a professional touch to your projects. Imagine embedding sticky notes directly on your visuals and web designs, making client feedback incredibly straightforward. You can effortlessly point, click, and type interactive comments right on your mockups or live site designs. This plugin allows you to collect visual feedback directly on a variety of formats, including wireframes, PDFs, and sketches. You will be able to manage clear, contextual comments right on your live website or application, ensuring that feedback is easily accessible and organized. No longer will you need to sift through vague requests or lengthy email chains—this tool keeps everything clear and concise. You’ll save time, stay organized, and enhance your workflow as you work through projects. With fully customizable design presentations, you will elevate your professionalism in every interaction. The process of approving designs and mockups is made seamless with just a single click, allowing you to easily point, click, and describe your thoughts. Additionally, reporting bugs becomes a breeze, enabling you and your remote team to provide visual and contextual feedback efficiently. This plugin truly transforms how you engage with your designs and communicate with clients.

harmon.ie allows knowledge workers to easily capture and classify email and documents to SharePoint and Teams from Outlook, where they spend most of their work time. It is easy to find and share important content right from your email client. harmon.ie makes it easy to do the right things, increasing SharePoint adoption and workplace productivity as well as information governance compliance. Thousands of enterprise customers rely on harmon.ie's SharePoint- and Office 365-based user experiences products for email, records management, collaboration, knowledge preservation, and SharePoint adoption. harmon.ie is a Microsoft Partner since 2003 and has won many Microsoft Best App Awards. Our flagship solution eliminates data silos in Office 365 apps by grouping information with Descriptive Labels. harmon.ie SmartAssistant allows organizations to bring together all their information so that employees can concentrate on work.

You've successfully brought customers into your business, but how are you engaging them once they're there? This is precisely where we step in. Spectrio stands out as a premier provider of customer engagement technology across the country. We are recognized for crafting distinctive brand experiences that are enhanced through professionally crafted content and cutting-edge marketing technology. Our comprehensive solutions facilitate a seamless customer journey, incorporating Digital Signage, Interactive Kiosks, On-Hold Marketing, On-Premise Messaging and Music, Wi-Fi Marketing, and Scent Marketing. Spectrio proudly supports over 100,000 locations, catering to both local enterprises and international brands alike. By utilizing our services, businesses can boost sales, lessen the perception of wait times, and encourage repeat visits. We deliver complete Digital Signage solutions, encompassing everything from hardware to content, empowering you to inform, entertain, and upsell to your most vital audience—the customers within your establishment. Furthermore, our expertise helps transform the customer experience, ensuring that every interaction is memorable and impactful.

Utilize traditional access numbers and passcodes, or opt for our user-friendly app that allows our system to call you and connect you to the conference. With flexible pay-as-you-go options, discounted plans, and unlimited choices, you can select the pricing model that best suits your business needs. Enjoy seamless participation across the nation and around the globe with our reliable, high-quality audio conferencing service. Our extensive network features over 160 access numbers in more than 60 countries, ensuring convenience and accessibility. Additionally, we provide 24/7 live support to assist you whenever needed. Gone are the days when only large corporations and the elite had access to effective remote meeting tools and competitive rates; our services offer the same features as other providers while accommodating larger gatherings at a more affordable price. The "My Account" portal is a personalized meeting dashboard that provides a single, self-service interface for managing meetings, billing, and reporting. Hosting successful meetings has never been easier. Sign up now to discover exceptional conferencing solutions at a fraction of the cost, and enhance your business communication today.

FusionPBX serves as a versatile solution for both single and domain-based multi-tenant PBX setups, functioning as a carrier-grade switch, call center system, fax server, VoIP server, voicemail server, conference server, and voice application server, among other roles. Meanwhile, FreeSWITCH™ stands out as a highly adaptable and scalable communication platform that operates across multiple threads and platforms. It boasts an impressive array of features, including unlimited extensions, voicemail-to-email, music on hold, call parking, call center capabilities, call queues, and phone provisioning, catering to businesses of all sizes. By delivering corporate-level phone system functionalities, it meets the diverse needs of small, medium, and large enterprises alike. Significant efforts have been invested in enhancing security, resolving issues, and refining the codebase. Furthermore, ongoing advancements are being made in preparation for an upcoming release, with notable progress achieved; the master branch has outpaced the current version in several respects. As the team works meticulously to finalize the essential updates, anticipation builds for the enhancements that will accompany this release. The commitment to continuous improvement ensures that the platform will remain competitive and relevant in the rapidly evolving telecommunication landscape.